What to do if ECOVACS Vacuum Cleaner DEEBOT Side Brushes drop out of place?
If the Side Brushes on your ECOVACS Vacuum Cleaner DEEBOT fall out of place during use, ensure that the Side Brushes click into place when installing.
Why is there a delay in remote control of my ECOVACS DEX11 Vacuum Cleaner DEEBOT?
If there is a delay in remote control of your ECOVACS Vacuum Cleaner DEEBOT, it's likely due to a poor Wi-Fi signal. Use DEEBOT in areas with good Wi-Fi signals.
Why is the inner side of the Dust Collection Cabin of my ECOVACS DEX11 DEEBOT dirty?
If the inner side of the Dust Collection Cabin of your ECOVACS Vacuum Cleaner DEEBOT is dirty, it may be because fine particles are absorbed through the Dust Bag. Clean the inner side of the cabin. Also, check the Dust Bag and replace it if broken.
Why can't the Mopping Pad Plate rotate on my ECOVACS DEX11 Vacuum Cleaner DEEBOT?
If the Mopping Pad Plate on your ECOVACS Vacuum Cleaner DEEBOT cannot rotate, it is likely blocked by foreign objects. Clean the foreign objects.
What to do if ECOVACS DEX11 DEEBOT does not respond to the Station instruction?
If your ECOVACS Vacuum Cleaner DEEBOT does not respond to the Station instruction, it may be too far away from the Station. If it is beyond the available distance, the ECOVACS HOME App can also be used to operate DEEBOT. Also, DEEBOT and the Station might not be paired: unplug the Station and wait for 10 seconds to plug again, power off the robot and then turn it back on, manually push the robot up to the Station, and ensure that the charging pins are correctly connected. Then, DEEBOT will start charging, and voice prompts pairing successful.
General| Battery Capacity | 2600 mAh |
|---|---|
| Suction Power | 1500 Pa |
| Battery Type | Lithium-ion |
| Connectivity | Wi-Fi |
| Compatible Floor Types | Tile |
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