15
TROUBLESHOOTING CHART
The washing machine
does not work
Close the washing machine's door.
Water leakage Correctly connect the inlet water pipe.
The spin speed of drum
is abnormal
Reload and distribute the laundry evenly in the drum.
There is the peculiar
smell in the washing
machine
Run a Clean cycle without any clothes.
No water is visible in
the drum
Working as designed, the water level is not visible in drum.
Detergent residue is
left on the clothes
Always follow detergent manufacturer guidelines.
Do not use excess detergent, this will reduce the capacity of the unit to
properly rinse.
The washing machine
does not fill
Verify supply lines are fully opened.
Verify water pressure is sufficient.
Verify door is closed and locked.
To check it the inlet water pipe is bent or blocked.
The washing machine
fills and empties at the
same time.
Make sure the end of the drainage pipe is than 24” from bottom
of washer.
If drained to a floor drain, verify that a siphon break is properly installed and
functioning.
No drainage of the
washing machine
Check if the drainage pump is blocked.
Check if the drainage pipe is bent or blocked.
Check the height of the drainage nozzle, make sure it is between 24”
and 40” from the bottom of the washing machine.
If drained to a floor drain, verify that a siphon break is properly
installed and functioning.
Vibration of the
washing machine
Level the washing machine. Fasten the footing.
To check if the internal packing for the transportation have all been
removed.
VERIFY SHIPPING BOLTS HAVE BEEN REMOVED.
The bubble spills from
the detergent
Verify detergent is usable in a front loading washing machine.
Reduce the usage amount of the detergent used.
Always follow detergent manufacturer guidelines.
The machine stops
before the cycle has been
finished
Check for power failure or water supply loss.
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