EdgeStar IB120SS - Troubleshooting

16
Troubleshooting
The ice maker doesn’t operate. The ice maker is unplugged. Plug in the ice maker.
The breaker is tripped. Check the breaker. If the
problem occurs again, call for
service to check for a short
circuit in the unit.
The ice maker’s power button is
set to OFF.
Switch the ice maker’s power
button to ON.
The ice storage bin is full of ice
or wire shut-o󰀨 arm is locked in
the up position.
Remove some of the ice. Be
sure the wire shut-o󰀨 arm is
lowered.
The water doesn’t feed in after
the ice maker starts.
The water supply tap is turned
o󰀨.
Turn on the water supply tap.
The water supply pipe is not
properly connected.
Reconnect the water supply
pipe.
The machine makes ice, but at
a very slow rate.
The condenser is dirty. Clean the condenser.
The air ow to the ice maker is
obstructed.
Check the installation to ensure
the air ow to the ice maker is
not blocked.
The ambient temperature is
high, or the unit is near a heat
source.
Check the installation to ensure
the ambient temperature is in
the proper range.
Ice harvest control is set too
low.
Adjust ice harvest control to
higher setting (pg. 8).
Water is leaking out of the unit. The water supply connection is
leaking.
Tighten the tting.
The unit accumulates frost and
has to be defrosted often.
The door is left open or opened
too often.
Defrost the ice maker as
needed. Keep the door closed
as much as possible.
The ice cubes are partially
formed.
There is not enough water in the
water trough.
Check if the water supply
pressure is below 20 psig. The
water supply or lter may be
restricted.
There is noise during operation. The unit may not be leveled and
secure.
Level and secure the unit.
No ice is produced. The wire shut-o󰀨 arm is locked
in the upright position.
Lower the wire shut-o󰀨 arm.
No water is being supplied to
the unit.
Turn on the water or contact a
plumber.