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RETURNED MATERIAL AUTHORIZATION
Prior to returning any equipment to EdgeTech, a Returned Material Authorization (RMA) number must
be obtained. The RMA will help us identify your equipment when it arrives at our receiving dock and
track the equipment while it is at our facility. The material should be shipped to the address provided in
the EdgeTech Customer Service section. Please refer to the RMA number on all documents and
correspondences as well.
All returned materials must be shipped prepaid. Freight collect shipments will not be accepted.
EdgeTech will pay freight charges on materials going back to the customer after they have been
evaluated and/or repaired.
CAUTION!
If your product is a portable topside, never attempt to it in its Storm
Case
TM
alone. Although rugged, these cases are not intended to be used
as shipping containers, and the delicate internal components could be
damaged if used in this manner.
The following steps apply only to material being returned from outside the Continental United States.
Follow them carefully to prevent delays and additional costs.
1. All shipments must be accompanied by three copies of your proforma invoice, showing the
value of the material and the reason for its return. If the reason is for repair, it must be clearly
stated in order to move through customs quickly and without duties being charged. Whenever
possible, please send copies of original export shipping documents with the consignment.
2. If the value of the equipment is over $1000, the following Shipper's oath must be sent with the
invoice. This oath can be typed on the invoice, or on a separate letterhead:
"I, ______________________________, declare that the articles herein specified are the
growth, produce, or manufacture of the United States; that they were exported from the United
States from the port of _____________________, on or about _______________; that they are
returned without having been advanced in value or improved in condition by any process of
manufacture or any other means; and that no drawback, or allowance has been paid or
admitted hereof."
Signed ______________________________
4125 MAGNETOMETER INTERFACE 0016510_REV_A
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