EasyManua.ls Logo

EDIKIO DUPLEX User Manual

EDIKIO DUPLEX
47 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Page #1 background imageLoading...
Page #1 background image
EDIKIO
DUPLEX
USER GUIDE
©2017 Edikio. All rights reserved. May 2017.
Ref. KU-EDD1-068-ENG-A5-A0
Question and Answer IconNeed help?

Do you have a question about the EDIKIO DUPLEX and is the answer not in the manual?

EDIKIO DUPLEX Specifications

General IconGeneral
Print Resolution300 dpi
ConnectivityUSB, Ethernet
Card FeedAutomatic
Maximum Print Width54 mm
Supported Barcode Types1D and 2D barcodes
Print TechnologyDye Sublimation
Print SpeedColor (YMCKO): Up to 95 cards/hour; Monochrome: Up to 325 cards/hour
Card SizeCR80 (85.6 mm x 54 mm)
Operating System CompatibilityWindows 7, Windows 8, Windows 10
Printing TypeDirect-to-card dye-sublimation/Resin thermal transfer
Print CapabilityMonochrome and color printing
Color CapabilityColor, Monochrome
Supported Media TypesPVC cards

Summary

ABOUT YOUR NEW PRINTER

GETTING STARTED

Guide to discover your printer and how it works, installation and utilization.

1 - GETTING STARTED

INSTALLATION

Connecting the printer

Steps for connecting the printer to power and computer.

2 – PRINTING

INSTALLING THE PRINTER DRIVER

Guide to installing the Edikio printer driver and software.

MANAGING PRINT SETTINGS

PRINTING A CARD

PRINTING A PRICE TAG WITH THE EDIKIO SOFTWARE

CONNECTING TO A NETWORK

3 - SERVICING

ROUTINE PRINTER CLEANING

Printer servicing

Importance of routine cleaning for warranty and print head life.

ROUTINE PRINTER CLEANING (continued)

ADVANCED CLEANING

ADVANCED CLEANING (continued)

Servicing the print head

Cleaning pen procedure

Steps for using the cleaning pen to service the print head.

4 - HELP

WARNINGS AND DIAGNOSTICS

Important messages and diagnostic information for troubleshooting.

WARNINGS AND DIAGNOSTIC MESSAGES (continued)

CLEANING

Messages indicating the need for routine or mandatory printer cleaning.

DIAGNOSTIC HELP

Printing a technical test card

Procedure to print a technical test card for diagnostics.

TROUBLESHOOTING

Printing problems

Common issues encountered during printing and their solutions.

No printing

Steps to troubleshoot when the printer does not produce any output.

Poor print quality

Partial or incorrect printing

Printing Checks and Solutions

Verifying print settings, cable, cleanliness, ribbon, and print head for troubleshooting.

Freeing jammed cards

Remove the card

Steps to remove a jammed card from the printer.

Replacing the print head

Replacing the print head (continued)

Step 1 - Removing the defective print head

Procedure for safely removing the old print head from the printer.

Step 2 - Installing the new print head

Procedure for installing a new print head into the printer.

Step 3 - Setting up the new print head

Configuring the printer after installing a new print head.

Step 4 - Cleaning the printer

Essential cleaning step required after print head replacement.

Updating the driver

Firmware update (for Windows)

Updating the firmware with the automatic update wizard

Using the wizard for automatic printer firmware updates.

Updating the firmware manually

Steps for manually updating the printer firmware files.

TECHNICAL SUPPORT

Edikio by Evolis partner network

Information on contacting resellers for technical support.