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9.1 Customer service
If your alarm is not working and you have read the “Installation”, “Testing, maintenance
and readiness for use” and “Troubleshooting” sections, please contact customer service
or your retailer. If the device needs to be returned for repair or a replacement, remove
it from the mounting plate by twisting it anti-clockwise and put it in a padded box.
Send the device back to the retailer you bought it from. Describe the fault and enclose
proof of purchase.
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