Eircom Advantage - EIRCOM ADVANTAGE IP PROFESSIONAL PHONE OVERVIEW

Advantage IP Executive Installation Guide
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1. Introduction ................................................................................................................................. 5
2. Remote Teleworker Connection .......................................................................................................6
2.1 Wiring Connections .................................................................................................................................6
2.2 Installing and Programming the Advantage IP Executive for Remote working ...............................7
Step 1 Cabling ........................................................................................................................................7
Step 2 Power ..........................................................................................................................................7
Step 3 Starting the phone .......................................................................................................................7
Step 4 Running the Installation wizard ..................................................................................................7
Step 5 Enter the address of the Advantage System ................................................................................8
Step 6 Extension Name and PIN ............................................................................................................8
Step 7 Quality of Service .......................................................................................................................8
2.3 Connected State .......................................................................................................................................9
2.4 Unconnected State ...................................................................................................................................9
2.5 Programming the phone with a web browser .......................................................................................9
3. Local LAN Connection ......................................................................................................................... 10
3.1 Wiring Connections ............................................................................................................................... 10
3.2 Installing and Programming the Advantage IP Executive for use over a LAN ............................... 11
Step 1 Cabling ...................................................................................................................................... 11
Step 2 Power ........................................................................................................................................ 11
Step 3 Starting the phone ..................................................................................................................... 11
Step 4 Running the Installation wizard ................................................................................................ 11
Step 5 Enter the address of the Advantage System .............................................................................. 12
Step 6 Extension Name and PIN .......................................................................................................... 12
Step 7 Quality of Service ..................................................................................................................... 12
3.3 Connected Stated ................................................................................................................................... 13
3.4 Unconnected State ................................................................................................................................. 13
3.5 Programming the phone with a web browser ..................................................................................... 13
4. Configuring the Advantage system for IP telephones .................................................... 14
4.1 Hardware and Software requirements ................................................................................................ 14
4.2 Extension Name and Extension PIN .................................................................................................... 16
4.3 Default Gateway .................................................................................................................................... 17
4.4 Port Forwarding .................................................................................................................................... 18
4.4.1 Example: How to Configure Port Forwarding on the eircom Netopia Modem Router Cayman 3346
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5. Trouble Shooting ....................................................................................................................................... 32
5.1.1 No information on the display .............................................................................................................. 32
5.1.2 Failure to register with the Advantage system .................................................................................... 32
5.1.3 Echo during speech................................................................................................................................ 32
5.1.4 Loud noises, clicking or interruption of speech .................................................................................. 32
5.1.5 Failure to boot up .................................................................................................................................. 33
6. Summary - Advantage IP Executive ............................................................................................ 34