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Eircom advantage D3 User Manual

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eircom advantage executive phone programming guide
1
eircom advantage
executive phone D3 user guide

Table of Contents

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Eircom advantage D3 Specifications

General IconGeneral
BrandEircom
Modeladvantage D3
CategoryTelephone
LanguageEnglish

Summary

eircom advantage executive phone D3 user guides

eircom advantage executive phone D3 overview

Overview of the eircom advantage Executive Key Set, a full hands-free display telephone designed for new generation voice and data switches.

Phone Display Features

Details the phone's 4-line, 20-character backlit display and how prompts assist users during operation and programming.

Navigation Keys Functionality

Explains how navigation keys and context-sensitive keys are used for call control and programming operations.

Phone Function Keys

Describes the 16 programmable and 6 fixed function keys, including their factory settings and capabilities.

Dual Colour Lamps (LEDs) Indicator

Explains the meaning of red and green lamps on function keys, and their indication for ringing, held, or active calls.

Operating the Executive Phone D3

Provides detailed instructions on how to operate the executive system phone D3 using navigation keys and display prompts.

Answering Incoming Calls

Details how incoming calls are indicated and how to answer internal and external calls by lifting the handset or pressing keys.

Making Internal and External Calls

Outlines the various methods for making internal and external calls, including off-hook, on-hook, and extension key dialing.

Making Internal Call - Off-Hook Dialing

Step-by-step guide to making an internal call by lifting the handset or using the speaker key and then dialing the extension.

Making Internal Call - On-Hook Dialing

Instructions for making an internal call by dialing the extension number directly from the keypad while the phone is idle.

Making Internal Call - Using Extension Key

Procedure for making an internal call by pressing the function key programmed for the desired extension.

Making Internal Call - Using Phone Book

Guide to making an internal call by accessing the Phone Book feature, including Personal and Extension Lists.

Making External Call - Off-Hook Dialing

Steps to make an external call by lifting the handset or using the speaker key, then dialing the line access digit and number.

Making External Call - On-Hook Dialing

Procedure for making an external call by dialing the line access digit and number directly from the keypad.

Making External Call - Using Line Key

How to make an external call by pressing a Line key, which automatically seizes the line and activates hands-free.

Making External Call - Using Speed Dial Key

Instructions for making an external call by pressing a Speed Dial key, which dials the programmed number automatically.

Making External Call - Using Phone Book

Guide to making an external call via the Phone Book, searching personal or common address books.

Making External Call - Using Redial Mouse Key

How to redial up to the last ten external numbers using the Redial Last Number feature via the mouse key.

Making External Call - Using Redial Key

Procedure for redialing a call using the REDIAL key, accessing the dialled number list.

Making External Call - Using Redial Code

Instructions on activating Redial Last Number by lifting handset or pressing speaker and dialing the redial code (*5).

Putting a Call on Hold

Steps to place an active call on hold using the HOLD key or the Options menu.

Retrieving a Call from Hold

Guide on how to retrieve a held call using the HOLD key, UnHold softkey, or Options menu.

Switching Between Held Calls

Instructions on how to switch between multiple held calls using the HOLD key.

Using the Held Call List

How to view and select a specific held call from a list displayed on the screen.

Abandoning a Held Call

Describes what happens when the system returns to idle with a call on hold, and how to answer it.

Transferring a Call

Procedure for transferring a call, including announced and unannounced transfer methods.

Parking a Call - Mouse Keys

How to park a connected call using the Options menu and Park Current Call softkey.

Parking a Call - PARK Key

Instructions on parking a call by pressing the dedicated PARK key.

Parking a Call - Park Code

Guide to parking a connected call by dialing the Park code (*74).

Retrieving Parked Call - Mouse Keys

Steps to retrieve a parked call by using the Unpark option and mouse keys.

Retrieving Parked Call - Unpark Softkey

Procedure for retrieving a parked call using the Unpark softkey and mouse keys.

Retrieving Parked Call - Retrieve Code

How to retrieve a parked call by dialing the Unpark code followed by extension or line number.

Call Park Timeout Settings

Information on the programmable timer that sets the maximum time a call can be parked on the system.

Making and Managing Paging Calls

Guide on how to broadcast a page, select paging options, and end a page.

Answering Paging Calls

Instructions on how to answer a page call from another extension, connecting in handsfree mode.

Picking Up Calls at Another Extension

Procedure to pick up a call ringing at another extension using the Pick Up key or navigation keys.

Setting Up Conference Calls

Details on how to initiate and conduct conference calls with internal and external parties.

Ending Conference Calls

Explains different methods to terminate a conference call, including party drop-off or using specific keys.

Using the CONFERENCE Key

How to use the CONFERENCE key to establish, maintain, or terminate conference calls.

Diverting Incoming Calls

Overview of call diversion options and destinations, including diverting to extensions, voicemail, or external numbers.

Divert All Calls to Extension

Instructions on how to divert all incoming calls to a specific extension using the DIVERT key.

Divert All Calls to Voice Mail

Guide on diverting all incoming calls directly to voicemail using the DIVERT key.

Divert Calls to Address Book Entry

How to divert calls to an entry in the Common or Personal Address Book using the DIVERT function.

Divert All Calls to External Number

Steps to set up call diversion to an external phone number using the DIVERT key.

Divert on No Answer Setup

Instructions for setting up 'Divert on No Answer' to route calls to extensions, voicemail, or address book entries.

Divert on Busy Setup

Guide on configuring 'Divert on Busy' to send calls to another extension or voicemail when the line is busy.

Do Not Disturb (DND) Function

Explanation of the DND function that provides a busy tone to incoming calls, with details on setting and clearing it.

Viewing Call Lists (Missed, Dialled, Received)

Information on accessing and managing lists of the last 10 missed, dialled, and received calls.

Viewing Missed Call List Entries

Steps to view details of a specific missed call entry using the MESSAGE key.

Calling Back Missed Call Entries

Procedure to call back a missed call by selecting an entry from the missed call list and pressing the Call option.

Viewing Time and Date of Missed Calls

How to view the specific time and date for a missed call entry from the missed call list.

Saving Missed Calls to Personal Address Book

Instructions to store a missed call entry into the personal address book, including entering a name.

Deleting Missed Calls from List

Procedure to delete a specific missed call entry from the missed call list.

Viewing Empty Missed Calls List

How to access the Missed Calls list when no new missed calls are present, displaying 'No Entries Found'.

Using the Dialled Number List

Guide to accessing and managing the list of dialled numbers, similar to missed call list functions.

Using the Received Call List

Instructions for accessing and managing the list of received calls, with similar functions to missed calls.

Setting Up Call Backs

Procedure to set a call back when a called extension is busy, to be notified when it becomes free.

Intruding on Busy Extensions

How to intrude on a busy extension after hearing busy tone, with alert tones indicating intrusion.

Day/Night Changeover Configuration

Details on how the system can be programmed to ring different extensions based on time of day.

Setting Day/Night Ringing Mode

Instructions for selecting the ringing mode (Day or Night) via the phone's menu system.

Using the Day/Night Ringing Key

How a feature key toggles between day and night ringing modes, indicated by the key's LED status.

Roaming PIN Functionality

Explanation of using a Roaming PIN to make calls using assigned user profiles and access levels.

Changing Extension Profile with Roaming PIN

Steps to log in and change the profile of an extension using a Roaming PIN.

Roaming PIN Login Failures

Information on login attempts, user number disabling, and the consequences of unsuccessful Roaming PIN logins.

Programming the Personal Address Book

Details on storing up to 50 numbers in the Personal Address Book for direct calling.

Creating New Personal Address Book Entry

Step-by-step guide to entering a new telephone number and name into the Personal Address Book.

Advanced Options for Personal Address Book

How to program advanced options like External Line Group, CLI, and Function Key for address book entries.

Modifying Personal Address Book Entries

Instructions for modifying existing entries in the Personal Address Book, including name, number, and other attributes.

Deleting Personal Address Book Entries

Procedure for deleting entries from the Personal Address Book.

Programming the Common Address Book

Details on storing up to 200 commonly used numbers in the Common Address Book for system-wide access.

Entering the Common Address Book

Steps to access the Common Address Book via the phone's menu system.

Creating New Common Address Book Entry

Guide to creating a new entry in the Common Address Book, including number and name.

Modifying Common Address Book Entries

Instructions for modifying existing entries in the Common Address Book.

Deleting Common Address Book Entries

Procedure for deleting entries from the Common Address Book.

Door Phone Integration

How to answer and manage door phone calls, including unlocking the door and using the Door Phone key.

Dialling Code Reference Table

A comprehensive table of features and their corresponding dialling codes for system operation.

eircom advantage executive phone programming guide

Guide on user programming to tailor features and settings of the executive system phone to individual working styles.

General Programming Options

Overview of user programming access via the <Menus> key, listing available features for customization.

Configuring Phone Settings

Instructions for accessing and changing various phone settings like Ringing Volume, Handset Volume, etc.

Adjusting Ringing Volume

How to adjust the ringing volume level in 5% increments using the up/down arrow keys and Select key.

Adjusting Handset Volume

Steps to adjust the handset volume level in 5% increments, demonstrating the setting with a short tone.

Adjusting Speaker Volume

Guide on adjusting the speaker volume level in 5% increments, with a short tone demonstration.

Adjusting Headset Volume

How to adjust the headset volume level in 5% increments, with a short tone demonstration.

Adjusting Display Contrast

Steps to adjust the LCD contrast in 5% increments to improve character visibility.

Changing Phone Language

Instructions for selecting the phone's display language from a set of pre-defined options.

Defining Function Keys

Guide on programming the 16 function keys with various system features like speed dials, conference, etc.

Redefining Function Keys

Instructions on how to change the programmed function of the 16 programmable keys.

Keypad Tone Settings

How to enable or disable keypad tones, which produce a short tone when a key is pressed.

Viewing Phone Software Revision

This option displays the revision number of the software installed in the System Phone.

Enabling/Disabling Receive Page Call

How to enable or disable the feature allowing the phone to receive page calls from other extensions.

Show Number (CLI) Setting

Allows the user to select whether Calling Line Identification (CLI) information is sent on outgoing calls.

Changing Voicemail PIN Code

Steps to change the PIN code used for accessing voicemail boxes, including old and new PIN entry.

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