Eircom advantage D3 - Making External Call - Using Redial Code; Putting a Call on Hold; Retrieving a Call from Hold

eircom advantage executive phone D3 user guide
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4.2.13
Making an external call by using the Redial code
Redial Last Number can also be activated by lifting the handset or pressing the speaker key and
dialling the redial code < * 5 > The system will automatically access an external line and redial the
last external number.
4.2.14
Putting a Call on Hold
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4.2.15
Retrieving a Call from Hold
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To put a call on hold –
• Press the HOLD key. The LED of the
HOLD key will light up. The LED of the
function key of the held party will flash.
Alternatively the user can press the <Options>
mouse key and select Place Call On Hold.
The call has been put on exclusive hold, i.e. it can only be retrieved from the extension that placed it
on hold. Internal dial tone will be heard and the third line of the display will indicate that the other party
is on Hold. If the held call is an external call, the LED associated with that line will be flashing at your
extension.
To retrieve a call from hold -
With a call already on Hold -
• Press the HOLD key or press the
<UnHold> mouse key
• The held call can also be retrieved by
pressing the <Options> key and
selecting Retrieve Held Call
The LED on the Hold key will then be extinguished and the held call will be re-connected.
If there is more than one held call, the user can select which held call to retrieve by pressing the
<UnHold> mouse key. By pressing the HOLD key the first held call will be retrieved.