9-18
HOW TO USE YOUR MOTORHOME’S EQUIPMENT
Whale Space Heater - Reset Button
Location
Number Fault Remedy
of Bars
Lit
1
No flame
detected
Check gas supply making sure that there is gas in the
bottle and no blockage in the gas line. Ensure that
propane is used at temperatures below +5°C. clear
lockout as described.
2
Overheat
Check the air ducts and vents are not blocked or
restricted. Whale recommends that you wait at least 5 to
10 minutes to allow the Water Heater to cool before
clearing lockout as described.
3
Low/high
voltage
supply
Minimum operating voltage is 10V, maximum is 15V, when
measured at the Water Heater. Check battery voltage. If
between 10V and 15V, check connections between Water
Heater and battery. Check alternator or external battery
charging. Clear lockout as described.
5
Other/
Internal fault
Attempt to clear lockout as described. If this fails, contact
Whale Support on +44 (0)845 217 2933.
Solid
General
fault
Two faults have occurred at the same time OR at least five
or more lockout clearing attempts have been unsuccessful.
Clear lockout by pressing the red Reset Button on the
Water Heater, as described.
Whale Water Heater - Fault Finding
If the Water Heater diagnostic LED is lit as shown:-
Press and together to identify the problem.
The number of bars that light on the Temperature Gauge indicate the fault code, e.g. 1 bar lit
equals fault code 1, 2 bars lit equals fault code 2 etc.
WATER HEATING
Heater - Lockout Clearing Procedure
If the Space Heater lockout condition has been
identified by 1, 3, 4 or 5 flashes, the lockout
must be cleared by turning the d.c. power ‘off’
and then ‘on’ again at the master switch in the
vehicle. If the first attempt is unsuccessful, you
can retry an additional 4 times. If the lockout
still will not clear (Identified by a solid LED),
please press the Reset Button on the Space
Heater.
If the Space Heater lockout condition has been
identified by a 2 flashes, a solid red LED and /
or five or more unsuccessful attempts to clear a
lockout have been made, the lockout must be
cleared by pressing the Reset Button on the
Space Heater once.
If the problem persists, contact Whale Support
on +44 (0)845 217 2933.
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