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6. WHAT TO DO IF ...
Use this guide to help with common issues that may interfere with the performance of
the product. If this does not help improve the issue, please contact Customer Service.
PROBLEM POSSIBLE CAUSE SOLUTION
Appliance does not turn
on or heat up
The appliance is not
plugged into the outlet
Place the power plug into
the socket
The door is not closed
properly
Check that the door is
closed
Food preparation takes
longer than expected
The basket is over filled
with food
Prepare a smaller amount
of ingredients
The set temperature is
too low
Increase the temperature
using the temperature
control keys
Food was not turned or
shaken
Turn round or shake the
food after some minutes
cooking
The food is raw on the
inside and/or burned on
the outside.
The set temperature is
too high
Reduce the temperature
by using the temperature
control keys
The Wire Racks are not
set at a suitable height
Set wire racks at a
suitable height
Food was not turned or
shaken
Turn round or shake the
food after some minutes
cooking
White smoke coming
from appliance.
Preparation of fatty foods The oil released when
cooking some foods may
splash on the heating
element and produce
white smoke. This is
normal and does not
aect the food
Residue from previous
use
Be sure to clean the
appliance after each use
7. ENVIRONMENT CONCERNS
Recycle materials with the symbol . Put the packaging in relevant containers to
recycle it. Help protect the environment and human health by recycling waste of
electrical and electronic appliances.
Do not dispose appliances marked with the symbol with the household waste.
Return the product to your local recycling facility or contact your municipal office.