Problem Possible cause Solution
Products placed in can prevent
water from flowing into the col-
lector
Replace the products so that they
can not touch the back plate di-
rectly
Water flows onto the floor The melting water outlet flows not
into the evaporative tray above
the compressor
Put the melting water outlet to the
evaporative tray
The lamp does not work.
The lamp is in stand-by. Close and open the door.
The lamp is defective. Refer to "Replacing the lamp".
It is too warm in the re-
frigerator
The Temperature Regulator may
be set incorrectly
Set a lower temperature
The door does not close tightly or
it is not shut properly
Check if the door closes well and
the gasket is undamaged and
clean
Food placed in the appliance was
too warm
Allow food to cool to room tem-
perature before storing
Large quantities of food to be
cooled were put in at the same
time
Insert smaller quantities of food to
be cooled at any one time
There is no inside cool air circu-
lation
Provide inside cool air circulation
It is too cold in the refrig-
erator
The Temperature Regulator may
be set incorrectly
Set a higher temperature
There is too much frost
and ice
Products are not wrapped prop-
erly
Wrap the products better
Doors are not shut properly or do
not close tightly
Check if the doors close well and
the gaskets are undamaged and
clean
The Temperature Regulator may
be set incorrectly
Set a warmer temperature
It is too warm in the freez-
er
Temperature Regulator may be
set incorrectly
Set a lower temperature
The door does not close tightly or
it is not shut properly
Check if the door closes well and
the gasket is undamaged and
clean
Large quantities of food to be fro-
zen were put in at the same time
Insert smaller quantities of food to
be frozen at any one time.
Food placed in the appliance was
too warm
Allow food to cool to room tem-
perature before storing.
Products to be frozen are placed
too closely to each other
Place the products in a way so that
cold air could circulate among
them
It is too cold inside the
freezer
Temperature Regulator may be
set incorrectly
Set a warmer temperature
The appliance does not
work at all. The appliance
does not cool at all. Nei-
ther cooling nor lighting
works
The appliance may be switched
off
Switch on the appliance
electrolux 9