13.1 What to do if...
Problem Possible cause Remedy
The oven does not heat
up.
The oven is deactivated. Activate the oven.
The oven does not heat
up.
The clock is not set. Set the clock.
The oven does not heat
up.
The necessary settings are
not set.
Make sure that the settings
are correct.
The oven does not heat
up.
The fuse is blown. Make sure that the fuse is
the cause of the malfunc‐
tion. If the fuse is blown
again and again, contact a
qualified electrician.
The lamp does not oper‐
ate.
The lamp is defective. Replace the lamp.
The core temperature sen‐
sor does not operate.
The plug of the core tem‐
perature sensor is not cor‐
rectly installed into the
socket.
Put the plug of the core
temperature sensor as far
as possible into the socket.
Steam and condensation
settle on the food and in
the cavity of the oven.
You left the dish in the
oven for too long.
Do not leave the dishes in
the oven for longer than 15
- 20 minutes after the
cooking process ends.
There is no good cooking
performance using the
function: True Fan Cooking
PLUS.
You did not turn on cor‐
rectly the function: True
Fan Cooking PLUSwith the
Plus Steam.
Refer to "Activating the
function: True Fan Cooking
PLUS".
There is no good cooking
performance using the
function: True Fan Cooking
PLUS.
You did not fill the cavity
embossment with water.
Refer to "Activating the
function: True Fan Cooking
PLUS".
You want to activate the
True Fan Cooking PLUS
function, but the Plus
Steam indicator does not
switch on.
You did not select the
heating function that sup‐
port Plus Steam.
Refer to "Activating the
function: True Fan Cooking
PLUS".
You want to activate the
True Fan Cooking PLUS
function, but the Plus
Steam indicator does not
switch on.
The Plus Steam does not
work.
Deactivate the appliance
with the house fuse or the
safety switch in the fuse
box and activate it again.
Refer to "Activating the
function: True Fan Cooking
PLUS".
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