Q&CI - Technical Support 32 599 844 - 908 Rev. 01
7 CONNECTED ERROR CODES
This document covers only connected error codes, for other errors refer to 599 793 313
Error Code Reason for Error Trouble Shooting
F601 Wi-Fi Signal miss Alarm
Procedure failures, for which the process
should be retried
F602 – GTM3 NETVM communication Alarm
• Plug appliance out and in again.
• Replace electronics
F603 – all NIU Communication Alarm
• Plug appliance out and in again.
• In case of wired connection between UI
and NIU then check wire.
F604 NIUX onboarding Alarm
Procedure failures, for which the process
should be retried
F605 OTA Failure
Procedure failures, for which the process
should be retried
F606
Serialization Failure
This error should not occur at customer’s home,
because correct serialization should be
checked at end of line test.
If it occurs, then serialization should be retried.
Maybe replace the electronics when
serialization is not possible.
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