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Troubleshooting
Caution when troubleshooting in service mode
Operation Messages are suspended
Machine may be blocked:
Hopper full and drawer switch messages do not display when in service mode.
Cleaning request or uncompleted cleaning messages do not display when in
service mode.
Uncompleted Coee cleaning or rinsing may be pending:
(May not display even after Service mode exit)
Switch machine OFF and ON, restart cleaning if needed
Exit Service mode by removing USB and/or pressing the “Home” Icon
Drink Dispensing Screen Problems:
Unable to run coee drink – Drink icon appears briey, then disappears
Drink was deleted from “Product Management” list.
The screen menu drinks are screen shortcuts linked to the “Product Management” list.
Solution: Recreate drink in “Product Management” list, Delete and replace old screen
menu drink in Key Assignment
Milk Drinks Only: Milk system switched OFF in CIM setting (Common just after a soft-
ware upgrade)
Solution: Check all setting in CIM, set milk to “LC Venturi” or “Pump”
Steam & water buttons grayed out.
Machine in Demo mode:
#8 top DIP switch on CPU set to “1”, change to “0”
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