elepho eClip - Troubleshooting; Pairing Issues Resolution

eClip Full User Guide 15
Troubleshooting
Pairing Does Not Work
No Temperature Alerts
The eClip was designed to deliver trouble-free use.
Please note the following:
If your eClip cannot communicate with the app, check the following possible problems.
By default the temperature alerts are disabled. See Temperature Alert Tab on page 12 for
information about how to enable them.
·
Please check your smartphone operating system and bluetooth version is compatible
with the eClip. iOS: Version 9.3 and above & Android: 4 (ice cream sandwich) and
above. Bluetooth 4.1 or later.
·
If you are not going to use the eClip for an extended period of time remove the battery
to prevent leakage and damage to the unit.
·
Do not disassemble this device or attempt to make repairs; this will void the warranty.
Refer to the End User Warranty (page 16) for more information.
·
Your device’s Bluetooth is not turned on. Open your smartphone settings and turn it on.
·
There may be a problem with your smartphone’s Bluetooth settings. Refer to your
device’s help page.
·
Your eClip is paired to the wrong smartphone. Make sure to pair the eClip with only
one device at a time.
·
Your eClip is not turned on.
·
The eClip battery is fully discharged (empty).