Eliet E401 - Page 51

51
English
riod has expired.
• Forallproblemsrelatingtothemotor,pleasecontactanauthorizedservicecentreofthe
engine manufacturer.
III. Procedure
• Step 1 : On the date of purchase, the customer should register his/her purchase online by
completing the registration card at www.eliet.eu. In addition, the enclosed registration card
should be completed in its entirety on the day of purchase. The first part of the form should
be returned to ELIET within one month. The customer should keep all remaining parts of the
card along with the purchase invoice for the duration of the warranty period.
• Step 2: In the event of a defect becoming apparent, the customer shall have this verified by
theauthorizedELIETdealer.Ifthedealerfeelsthatthereisafactorydefect,thedealermay
invoke the warranty, under the terms specified.
• Step 3 : Every warranty application must be accompanied by a fully completed official appli-
cation form. Copies of this warranty application are available to dealers at ELIET or even at an
importer/agent.
• Step 4 :The dealer then orders the parts needed to perform the repairs. Next, the dealer faxes
the order form together with the completed warranty form and a copy of the registration card.
• Step 5 : The warranty form should be stapled to the purchase invoice and mailed to ELIET or
an importer/agent of ELIET.
• Step 6 : ELIET will send the parts ordered to the dealer under the regular delivery and pay-
ment conditions.
• Step 7 : The defective part will be examined by the technical department first prior to ap-
proving or rejecting the warranty. ELIET reserve the right to solely decide whether or not the
customer has complied with the conditions for the validity of this guarantee, i.e. 1 year or 2
years. Faulty components shall become the property of ELIET.
• Step 8 : When a warranty claim is found to be valid, ELIET will credit the warranty parts. Cus-
tomers shall never be entitled to apply for a refund of labour costs.
IV. In case of damage caused by transport
• Allgoodsaresuppliedexfactory.Transportrisksarebornebythecustomer.Itfollows,that
ELIET highly recommend to check the goods for damage on arrival.
• Anydamagefoundshouldbestatedonthedeliveryformbeforesigning.Makesurethedriver
of the haulage company puts his signature next to the damage on your copy.
• Intheabsenceofawrittenandsigneddeclarationonthedeliveryform,theinsuranceofthe
haulage company will not accept any liability.
• Damagescanbeclaimedfromthehaulerusingacopyofthedeliveryformandacoveringlet-
ter stating your complaint.
• Thedamagedmachineshouldbekeptinitsoriginalconditionuntilthehauler'sinsurerhas
performed any examination.