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10 - Troubleshooting:
Problem Cause Solution
The automatic gate system does not
work
No mains supply
Blown fuses
Control and safety inputs not working
Check the power line switch
Replace the fuses with others of the same value
Check the diagnosis LEDS (STOP, STPA and FOTO
must be on)
You cannot save the remote controls Safety devices open
Batteries of the remote control discharged
Remote control not compatible with the first one saved
Reached memory saturation
Check the diagnosis LEDS (STOP, STPA and FOTO
must be on)
Replace the batteries
The first saved remote control configures the control
panel to save only rolling-code remote controls or
only dip-switch remote controls.
Delete at least one remote control or add an external
receiver (maximum capacity 200 remote controls)
As soon as the gate starts it stops and
reverses
Motor torque not sufficient Increase the motor force with parameter number
21 and 22
During slowdown, the gate stops
and reverses
Slowdown speed too low Increase the value of parameter 17-18-19 and 20
Movement of one of the 2 motors is re-
versed
Wrong wiring Check the motor wiring
(1= opens M1/2= closes M1/3= opens M2/ 4=
closes M2)
During calibration the motor M1 starts
and stops after 1 second
Encoder 1 wiring reversed with encoder 2 Check the encoder wiring
With the electrical lock the motor 1 is not
able to start opening or does not close
completely
Electrical lock does not reset Set parameter 32 ON (electric lock
connection disconnection function)
Overall dimensions of control unit:
11 - MECHANICAL INSTALLATION
For correct installation secure the box in a safe place where it is
protected from the weather. To secure the box in the wall you have
to remove the 4 plastic screws and open the cover.
EN
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