12
TROUBLESHOOTING
None of the Equipment Main breaker is set at OFF Set main breaker to ON.
is Operating Sub-panel breakers are set to OFF Set sub-panel breakers to ON. .
Equipment GFCI set at OFF. Reset GFCI.
Power switch set at OFF (if available). Set power switch to ON.
Components not plugged in. Plug in components.
Power cord not plugged in. Plug in power cord.
Leaking couplers allowing water in Check and tighten any loose couplers.
the equipment area.
No Water Flow, Air lock in plumbing system. “Bleed” system issue - refer to
Low Water Flow, Restricting flow. initial start-up procedure.
or Surging Flow Clogged or Dirty Skimmer Basket. Ensure the water Shut-Off Valves are open.
(Keypad is reading, “FLO”) Dirty filter. Low water level. Ensure suction fittings are not blocked
by debris and clean skimmer basket.
Clean or replace filter
Increase water level to recommended level.
Therapy Jets Not Operating Component not plugged into heater controller. Plug component into P1 on Heater/Controller.
Therapy Jets Not Operating Shut-off valves closed. Open valves.
Jets not properly adjusted. Adjust jets properly.
Diverter valve not properly adjusted. Adjust diverter valve properly.
UV Sanitizer Not Working UV bulb has gone bad. Replace bulb.
Component not plugged into heater controller. Plug in component.
Lighting Not Operating Light bulb defective. Replace bulb.
Not plugged in. Plug in cord.
Light cord not connected. Connect cord.
Water Leaks Swim Spa over filled or too many people in spa. Adjust swim spa water level.
Couplings or unions loose. Tighten couplers.
Incorrect water chemistry. Correct chemistry.
Pump seal leaking. Fix leak, contact local Spa Technician.
Loose Plumbing connections. Check connections and tighten.
Water dripping from topside control buttons. Seal topside control panel.
Water in air blower plumbing. “Bleed” system issue - refer to
initial start-up procedure.
No Heat Thermostat not set correctly. Adjust thermostat setting.
Overheat protection switch tripped. Reset Hi-Limit Switch.
No power to heater. Reset breaker at service panel.
Low water flow. Clean or replace filter.
Improper water flow. Refer to “No Water Flow, Low
Water Flow, or Surging Flow” section.
High Heat Temperature sensor not in drywell. Place sensor in drywell.
Jets left running continually. Turn OFF jets pump.
Thermostat set too high/maximum. Adjust thermostat setting.
High air temperature. Remove Swim Spa Cover.
GFCI Tripped Occasionally Lightning/Electrical storm. Reset GFCI.
Power Surge. Reset GFCI.
Extremely humid conditions. Reset GFCI.
Radio frequency interference. Reset GFCI.
Water spraying on electrical components. Reset GFCI.
NOTE: Ensure that the equipment is properly grounded and bonded.
GFCI Trips Repeatedly Water spraying on electrical components. Make sure all couplers are tight.
Defective component.
Should you need further assistance, please call our Customer Service Department at 1-800-910-2714.
SS Assembly 5-09 5/28/09 8:20 AM Page 14
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