FOR Service or Questions Call 1-844-395-4587
Troubleshooting
In the event that the power foundation fails to operate, assess the symptoms and possible solutions
provided in the chart below.
No features of the base will activate.
Ensure that all wired connections are secured below the bed base.
Unplug the power cord, wait 30 seconds and plug back in to reset
electric components.
The surge protection or the electrical outlet may be defective. Test
the outlet by plugging in another working appliance.
Head or foot section will elevate, but will not return to the flat
position.
Bed mechanism may be obstructed. Elevate bed and check for
obstruction. Remove obstruction.
Head section may be too close to the wall.
The remote will not operate the base.
Check to ensure that the remote control is secured completely and
that the power cord is plugged into the wall outlet.
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