64 Troubleshooting
If there is more than one card printer installed on the PC and each has issued errors, the
printer driver displays the messages received, even if you cleared the error at the printer.
The Card Printer Driver can issue messages that do not display on the printer LCD panel.
Refer to “Driver-Only Messages” on page 76 and “Driver SDK Messages” on page 78 for a list
of these messages.
Messages in the Printer Dashboard
The Printer Dashboard also displays error messages. Follow the instructions in the message to
continue working with the printer. Refer to the Printer Dashboard Help for more information.
Other Messages
The card production application you use also may issue messages.
Other printers can cause messages if more than one model of card printer is installed.
Respond to Messages
You can respond to printer messages using the printer front panel buttons or by clicking the
appropriate response in the message displayed by the Card Printer Driver on the PC.
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