Gold Standard After Sales Service
In the unlikely event of any on-site installation problems or queries regarding the EnviroVent Filterless
Extract Fan, just call our hotline number. We will take your details and appoint a regional installation
manager to call you back to discuss the problem. In the majority of cases, the problem can be
resolved over the phone. However, in cases where the problem cannot be resolved over the phone,
we will arrange a visit from our Gold Standard Engineer. He will meet with your contractor/direct
labour on-site to discuss and resolve the problem, he will also provide training and give advice on
the installation of the fan.
Installer Hotline: 07540 050 147
TROUBLESHOOTING
• Check feed/power supply
• Have you checked connections (green male/female connector)?
• Have you removed printed circuit board for any reason?
• Is the cartridge correctly seated (no stray wires trapped)?
• Does the impeller spin freely (check click)?
• Is the front cover in place?
• Does the pullcord activate freely?
• If you still experience diculties then please call our hotline on 07540 050 147
AFTER SALES SERVICE
We recommend that you do not dismantle or remove any other parts than those mentioned, as any
tampering would automatically cancel the guarantee. If you detect any fault, please contact EnviroVent on
01423 810 810.
OTHER APPLICATIONS/VARIATIONS
For recessed only installations we can supply a bezel.
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