4
WiFi Requirement
The SSID of your Wi-Fi should not
be hidden when you are pairing the
gateway to your router.
Please install the gateway in a place
with a good Wi-Fi signal.
The gateway can only support 2.4GHz
wireless routers. It does not support
5GHz wireless routers.
The gateway should not be in the
blacklist of the router.
Please restart your wireless router
periodically or restart it before you
are going on holiday to ensure that
the connection is kept after long
periods of inactivity.
Pay attention to the number of
devices connected to your wireless
router. Some routers may not work
properly if too many devices are
connected.
Device Operating System
1) Minimum iOS is 9.
2) Minimum Android OS is 5.1
(Lollipop)
Positioning of the gateway
The gateway should be located near
the receiver in an area with good WiFi
signal. It should not be installed close
to appliances such as microwaves,
televisions etc.
The above will ensure a stable
connection for remotely controlling
your heating system.
Getting started
Useful Information:
Visit EMBER YouTube channel for the TS
Set up Guide.
On the Initial Setup screen, click on the
Setting icon
to access Tutorials, FAQs
and Videos.
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