151
Troubleshooting
Printer maint. 
error
Repair is required.
Please contact Customer Support. 
Replace ink 
(C,LC,LM,M,Y,K)
The ink in the cartridge is out.
Replace the cartridge of the displayed color. (See 
“Changing the ink cartridge” on page 126 in this guide.)
Replace inkpad It is time to replace the ink pad.
Please contact Customer Support. The ink pad cannot be 
replaced by the customer. 
Stacker 3 
installed
Remove Stacker 3, and close the disc cover. Stacker 3 is not 
used in Standard Mode or External Output Mode (when 
Stacker 4 is set as the output stacker). 
Stacker 3 
not installed
Load Stacker 3, and close the disc cover. Stacker 3 is used in 
Batch Mode or External Output Mode (when Stacker 3 is set 
as the output stacker). 
Stacker 4 full The initialization operation cannot be performed because 
Stacker 4 is full.
Remove the discs from Stacker 4. 
Stacker 4 open Close Stacker 4. 
Stacker full 
ST2,ST3,ST4
The disc cannot be ejected because the output stacker is 
full. Remove the discs from the output stacker (Stacker 2, 
Stacker 3, or Stacker 4). 
Too many discs 
ST1,ST2,ST3
Remove excess discs so that the height of the discs in the 
indicated stacker is below the red line of the stacker, and 
then close the disc cover. 
Transferred disc 
detection error
A disc could not be detected after transfer to a printer or 
drive. Turn off the power, and then turn it on again. If the 
same error message still appears, repair is required. Please 
contact Customer Support. 
Wait a moment 
and try again
Press the   button or CANCEL button. Do not unlock the 
disc cover repeatedly within a short time. Wait a moment 
before unlocking. 
Write error Processing of the job is paused. See “Disc writing problems” 
on page 154 in this guide, and after removing the cause of 
the error, restart the job. (See “Resuming jobs” on page 110 in 
this guide for the job restarting procedure.)
Error Message Remedy
Notification 
Sound