Epson DS-410 User Manual

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• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart your scanning software.
• Make sure the scanner is turned on.
• Make sure the connection between the scanner and your computer is secure.
• If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it.
• On Windows, be sure that the scanner is listed under Imaging Devices in the Device Manager.
• Connect the scanner directly to the computer. The scanner may not work properly when connected
through a USB hub.
• If you are using a TWAIN-compliant program, make sure that the correct product is selected as the
Scanner or Source setting.
Parent topic: Solving Scanning Problems
Related concepts
Uninstall Your Scanner Software
Related references
Windows System Requirements
Mac System Requirements
Cannot Start Epson Scan 2
If you cannot start Epson Scan 2, try these solutions:
• Restart your computer.
• Be sure to use the USB cable that came with the scanner.
• Make sure your scanner is turned on and any interface cables are securely connected at both ends.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart Epson Scan 2.
• If you connected the scanner using a USB cable, make sure it is connected directly to your computer
or through only one USB hub.
• Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall all versions
and install one version.
• If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it.
• If you are using a TWAIN-compliant program, make sure that the correct product is selected as the
Scanner or Source setting.

Epson DS-410 Specifications

General

Film scanning	-
Duplex scanning	Yes
Input color depth	48 bit
Maximum scan size	215.9 x 3048 mm
Output color depth	16 bit
Output grayscale depth	8 bit
ADF scan speed (b/w, A4)	26 ppm
Optical scanning resolution	600 x 600 DPI
Scanner type	Sheet-fed scanner
Product color	Black, White
Built-in display	No
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Scanning media types supported	Business Card, Post Card(JPN)
Maximum ISO A-series paper size	A4
Auto Document Feeder (ADF) media weight	50 - 209 g/m²
Sensor type	CIS
Scan drivers	TWAIN, WIA, ISIS
Scan file formats	BMP, JPG, PDF, PNG, TIFF
Daily duty cycle (max)	3000 pages
Standard input capacity	50 sheets
USB version	2.0
Standard interfaces	USB 2.0
Power supply	15 W
Input voltage	100 - 120 V
Power supply type	AC
AC input frequency	50 - 60 Hz
Power consumption (off)	0.2 W
Bundled software	Document Capture Pro 2.0, Epson Document Capture (Mac only), Epson Scan 2
Compatible operating systems	Mac OS 10.10.x, Mac OS 10.11, Mac OS 10.6+, Mac OS 10.7.x, Mac OS 10.8.x, Mac OS 10.9.x, Mac OS X 10.11.x, Mac OS X 10.12, Windows 10, Windows 7, Windows 8, Windows 8.1, Windows Server 2003 R2 x64, Windows Server 2008 R2, Windows Server 2012 R2, Windows Vista, Windows XP
Mac operating systems supported	Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2003 R2, Windows Server 2008 R2, Windows Server 2012 R2
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1, Windows Vista, Windows XP
Sustainability certificates	ENERGY STAR
Storage temperature (T-T)	60 - 25 °C
Operating temperature (T-T)	5 - 35 °C
Storage relative humidity (H-H)	15 - 85 %
Operating relative humidity (H-H)	15 - 80 %
Pallet width	800 mm
Pallet height	2070 mm
Pallet length	1200 mm
Pallet width (UK)	1000 mm
Pallet weight (UK)	0 g
Quantity per pallet	72 pc(s)
Quantity per pallet (UK)	96 pc(s)
Quantity per pallet layer	9 pc(s)
Harmonized System (HS) code	84716070
Quantity per pallet layer (UK)	12 pc(s)
Package depth	395 mm
Package width	245 mm
Package height	240 mm
Package weight	3600 g
Quantity per pack	1 pc(s)
Country of origin	China
Image formats supported	BMP, JPEG, TIFF, PNG

Weight and Dimensions

Depth	152 mm
Width	297 mm
Height	154 mm
Weight	2500 g