Light Status Solutions
Initial ink charging may not be complete. See the Start Here poster to complete initial ink
charging.
Ink relling may not be complete.
Rell the ink inside the ink tank, and then press the
H
button to return the tank to the home position.
Ink tank cap is not fully closed.
Push in the cap rmly, and then press the
H
button.
No paper is loaded or more than one sheet
has been fed at a time.
Load paper and press the
button.
A paper jam has occurred.
Remove the paper and press the
button.
Protective material may be inside the printer. Open the printer cover, remove the protective
material, and then press the
button.
❏ The printer was not turned o correctly.*
❏ Because the printer was turned o while
operating, the nozzles may have dried
and clogged.
* The power was turned o with a power
strip or breaker, the plug was pulled out of
the outlet, or an electrical failure occurred.
❏ After clearing the error by pressing the
button,
we recommend performing a nozzle check. Cancel
any pending print jobs.
❏ To turn
o
the printer, make sure you press the
P
button.
When the
H
light and the
b
light ash
simultaneously
An ink pad is nearing or at the end of its
service life.
The ink pads need to be replaced.
Contact Epson or an authorised Epson service
provider to replace the ink pad
*1
. It is not a user-
serviceable part.
When a message saying that you can continue
printing is displayed on the computer, press the
button to continue printing. The lights stop ashing
for the time being, however, they will continue to
ash at regular intervals until the ink pad is replaced.
The printer has started in recovery mode
because the rmware update failed.
Follow the steps below to try to update the rmware
again.
1. Connect the computer and the printer with a USB
cable. (During recovery mode, you cannot update the
rmware over a network connection.)
2. Visit your local Epson website for further
instructions.
A printer error has occurred. Open the front cover and remove any paper inside
the printer. Turn the power
o
and on again.
If the error continues to occur after turning the power
o and on again, contact Epson support.
*1 In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage
from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how
oen
this is required will vary according to the number of pages you print, the type of material that you print and the
number of cleaning cycles that the printer performs.
e
need for replacement of the pad does not mean that your
User's Guide
Printer Basics
14
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