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Line of Dots Appears in All Scanned Images
Back of Original Image Appears in Scanned Document
Parent topic: Solving Problems
Scanned Image Edges are Cropped
If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. If
necessary, move your original away from the edges of the scanner glass slightly.
Parent topic: Solving Flatbed Scanner Dock Problems
Line of Dots Appears in All Scanned Images
If a line of dots appears in all your scanned images, clean the scanner glass with a soft, dry, lint-free
cloth or use a small amount of glass cleaner on the cloth, if necessary. Paper towels are not
recommended.
Caution: Do not spray glass cleaner directly on the scanner glass.
Parent topic: Solving Flatbed Scanner Dock Problems
Back of Original Image Appears in Scanned Document
If an image from the back of a thin original appears in your scanned image, try the following solutions:
• Place a piece of black paper on the back of the original and scan it again.
• Make sure you selected the correct Image Type setting for your original and select the Text
Enhancement setting in Epson Scan 2.
Parent topic: Solving Flatbed Scanner Dock Problems
Related references
Image Format Options
Related tasks
Scanning in Epson Scan 2
Uninstall Your Scanner Software
If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.
Uninstalling Scanner Software - Windows
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