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Epson ET-15000 - Page 276

Epson ET-15000
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276
LCD screen message Condition/solution
No dial tone is detected. Make sure the phone cable is connected correctly and the phone line
works. If you connected the product to a PBX (Private Branch Exchange)
phone line or Terminal Adapter, change the Line Type setting to PBX. If
you still cannot send a fax, turn off the Dial Tone Detection setting.
(Turning off the Dial Tone Detection setting may cause the product to drop
the first digit of a fax number.)
The combination of IP
address and the subnet
mask is invalid. See your
documentation for more
details.
There is a problem with the network connection to your product. Check the
solutions in this guide.
To use cloud services,
update the root certificate
from the Epson Web
Config utility.
Access your product's built-in Web Config utility and update the root
certificate for your product.
Check that the printer
driver is installed on the
computer and that the port
settings for the printer are
correct.
Make sure the printer port is selected correctly on the Port tab of the
Printer Properties screen (Windows) or the System Properties > USB list
(Mac).
Select USBXXX for a USB connection or EpsonNet Print Port for a
network connection.
Check that the printer
driver is installed on the
computer and that the
USB port settings for the
printer are correct.
Recovery Mode
Update Firmware
A firmware update has failed. Connect your product using a USB cable and
try updating the firmware again. If you still receive this error message,
contact Epson for support.
Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages.
During the life of your product it may reach a condition where either satisfactory print quality cannot be
maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your
LCD screen, or lights on the control panel will advise you when these parts need replacing. If this
happens during the standard warranty of the product, the exchange of the product or replacement of the
pads is covered under the standard warranty. If the product is out of warranty, the pads can be replaced
by any Epson authorized service provider. The waste ink pads are not a user-replaceable part.

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