❏ Windows 7
Click the start button and select Control Panel, enter "Scanner and Camera" in the search charm, click View
scanners and cameras, and then check if the printer is displayed.
❏ Windows Vista
Click the start button, select Control Panel > Hardware and Sound > Scanners and Cameras, and then check
if the printer is displayed.
❏ Windows XP
Click the start button, select Control Panel > Printers and Other Hardware > Scanner and Cameras, and then
check if the printer is displayed.
Related Information
& “Uninstalling Applications” on page 139
& “Installing Applications” on page 137
Cannot Start Scanning when Using the Control Panel
❏ Make sure Epson Scan 2 and Epson Event Manager are installed correctly.
❏ Check the scanning setting assigned in Epson Event Manager.
Scanned Image Problems
Uneven Colors, Dirt, Spots, and so on Appear when Scanning from
the Scanner Glass
❏ Clean the scanner glass.
❏ Remove any trash or dirt that adheres to the original.
❏ Do not press with too much force on the original or the document cover. If you press with too much force,
blurring, smudges, and spots may occur.
Related Information
& “Cleaning the Scanner Glass” on page 116
The Image Quality Is Rough
❏ Set the Mode in Epson Scan 2 according to the original you want to scan. Scan using the settings for documents
in Document Mode, and the settings for photos in Photo Mode.
❏ In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan.
❏ If the resolution is low, try increasing the resolution and then scanning.
Related Information
& “Scanning Using Epson Scan 2” on page 90
Solving Problems
>
Scanned Image Problems
>
The Image Quality Is Rough
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