D
Remove the document mat.
E
Carefully remove the jammed paper.
F
Reattach the document mat and close the
document cover.
G
Open the Automatic Document Feeder (ADF).
H
Carefully remove the jammed paper.
I
Close the Automatic Document Feeder (ADF).
Print Quality Help
If you see banding (light lines), missing colors, or any
other quality problems in your printouts, try the
following solutions.
❏ Make sure you have loaded the paper and place your
original correctly.
& “Loading Paper” on page 5
& “Placing Originals” on page 9
❏ Check the paper size settings and the paper type
settings.
& “Selecting Paper” on page 5
❏ The print head may be clogged. Perform a nozzle
check first and then clean the print head.
Setup > Maintenance > Nozzle Check
(a) OK
(b) Needs a head cleaning
Basic Guide
Basic Troubleshooting
24
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