Epson Expression Premium XP-6001

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2. Remove the jammed paper.

Important:

Do not touch the white

at

cable or translucent

lm

inside the printer. Doing so may cause a malfunction.

3. Close the scanner unit.

User's Guide

Solving Problems

191

Main Page

Table of Contents5
About this Manual10
Introduction to the Manuals10
Using the Manual to Search for Information10
Marks and Symbols11
Descriptions Used in this Manual12
Operating System References12
Important Instructions13
Safety Instructions13
Printer Advisories and Warnings14
Advisories and Warnings for Setting Up/Using the Printer14
Advisories and Warnings for Using the Printer with a Wireless Connection15
Advisories and Warnings for Using Memory Cards15
Advisories and Warnings for Using the LCD Screen15
Protecting Your Personal Information15
Printer Basics16
Part Names and Functions16
Control Panel19
Buttons19
Icons Displayed in the LCD Screen20
Basic Screen Configuration22
Entering Characters23
Viewing Animations24
Displaying a Menu Appropriate to the Operation25
Network Settings26
Network Connection Types26
Wi-Fi Connection26
Wi-Fi Direct (Simple AP) Connection26
Connecting to a Computer27
Connecting to a Smart Device28
Making Wi-Fi Settings from the Printer28
Making Wi-Fi Settings Manually29
Making Wi-Fi Settings by Push Button Setup (WPS)30
Making Wi-Fi Settings by PIN Code Setup (WPS)32
Making Wi-Fi Direct (Simple AP) Connection Settings33
Making Advanced Network Settings34
Checking the Network Connection Status35
Network Icon35
Checking Detailed Network Information from the Control Panel35
Printing a Network Connection Report36
Printing a Network Status Sheet43
Replacing or Adding New Access Points44
Changing the Connection Method to a Computer44
Disabling Wi-Fi from the Control Panel45
Disconnecting Wi-Fi Direct (Simple AP) Connection from the Control Panel45
Restoring the Network Settings from the Control Panel46
Loading Paper48
Paper Handling Precautions48
Available Paper and Capacities49
List of Paper Types50
Paper Source Features51
Loading Paper in the Paper Cassette 152
Loading Paper in the Paper Cassette 255
Placing Originals61
Placing Originals on the Scanner Glass61
How to Place Various Originals62
Placing Photos for Copying62
Placing an ID Card for Copying62
Placing a CD/DVD for Copying Labels62
Placing Multiple Photos for Scanning at the same Time63
Inserting a Memory Card64
Supported Memory Cards64
Inserting and Removing a Memory Card64
Loading a CD/DVD for Printing66
Printable CD/Dvds66
CD/DVD Handling Precautions66
Loading and Removing a CD/DVD66
Printing from the Print Photos Menu on the Control Panel67
Basic Operations for Printing Photos67
Printing in Various Layouts71
Printing ID Photos72
Related Information "Loading Paper in the Paper Cassette72
List of Paper Types72
Printing Photos with a Template73
Inserting a Memory Card73
Guide to the Select Photo Screen (Single View)73
Menu Options for Printing from the Control74
Menu Options for Selecting Photos74
Guide to the Select Photo Screen (Single View)74
Menu Options for Paper and Print Settings74
Guide to the Preview Screen74
Guide to the Edit Photo Screen74
Menu Options for Editing Photos76
Panel77
Printing from the Various Prints Menu on the Control Panel77
Printing Design Paper77
Printing Photos with Handwritten Notes78
Printing Photos Onto a CD/DVD Label80
Printing Photos Onto a Jewel Case Jacket82
Printing Original Calendars with a Photo83
Printing a Schedule84
Printing Lined Paper85
Printing Original Writing Paper85
Printing an Original Message Card86
Printing a Coloring Book88
Printing from a Computer88
Printing Basics - Windows88
Printing Basics - Mac os90
Printing on 2-Sides92
Printing Several Pages on One Sheet94
Printing to Fit the Paper Size96
Printing Multiple Files Together (for Windows Only)97
Printing One Image on Multiple Sheets to Create a Poster (for Windows Only)98
Printing Using Advanced Features104
Printing Photos Using Epson Easy Photo Print106
Printing a CD/DVD Label with Epson Print CD107
Printing from Smart Devices107
Using Epson Iprint107
Using Epson Print Enabler109
Using Airprint109
Printing from a Digital Camera110
Printing from a Digital Camera Connected by USB Cable110
Printing from a Digital Camera Connected Wirelessly111
DPOF Printing112
Canceling Printing112
Canceling Printing - Control Panel113
Canceling Printing - Windows113
Canceling Printing - Mac os113
Copying114
Copying Basics114
Various Copying Methods115
Copying in Various Layout115
Copying Photos116
Copying on a CD/DVD Label117
Menu Options for Copying119
Scanning122
Scanning Using the Control Panel122
Scanning to a Memory Device122
Scanning to a Computer (Event Manager)124
Scanning to the Cloud128
Scanning to a Computer (WSD)130
Scanning from a Computer132
Scanning Using Epson Scan 2132
Scanning from Smart Devices139
Installing Epson Iprint139
Scanning Using Epson Iprint139
Replacing Ink Cartridges and Other Consumables141
Checking the Status of the Remaining Ink and the Maintenance Box141
Checking the Status of the Remaining Ink and the Maintenance Box - Control Panel141
Checking the Status of the Remaining Ink and the Maintenance Box - Windows141
Checking the Status of the Remaining Ink and the Maintenance Box - Mac os141
Ink Cartridge Codes142
Ink Cartridge Handling Precautions142
Replacing Ink Cartridges145
Maintenance Box Code148
Maintenance Box Handling Precautions148
Replacing a Maintenance Box149
Temporarily Printing with Black Ink152
Temporarily Printing with Black Ink - Windows153
Temporarily Printing with Black Ink - Mac os154
Conserving Black Ink When the Black Ink Is Low (for Windows Only)154
Maintaining the Printer156
Checking and Cleaning the Print Head156
Checking and Cleaning the Print Head - Control Panel156
Checking and Cleaning the Print Head - Windows157
Checking and Cleaning the Print Head - Mac os157
Aligning the Print Head157
Aligning the Print Head - Control Panel158
Cleaning the Paper Path158
Cleaning the Paper Path for Ink Smears159
Cleaning the Paper Path for Paper Feeding Problems159
Cleaning the Scanner Glass161
Cleaning the Translucent Film161
Saving Power163
Saving Power - Control Panel163
Menu Options for Settings165
Menu Options for Supply Status165
Basic Settings165
Screen Saver165
LCD Brightness165
Auto Power on165
Power off Settings165
Power off Timer166
Sleep Timer166
Language166
Clear All Settings166
Menu Options for Printer Settings166
Paper Source Setting166
CD/DVD166
CD Inner/Outer167
Stickers167
Thick Paper167
Quiet Mode167
Ink Drying Time167
Bidirectional167
Clear All Settings167
Menu Options for Network Settings167
Menu Options for Web Service Settings168
Menu Options for File Sharing169
Menu Options for Camera Print Settings169
Menu Options for Guide Functions169
Paper Mismatch169
Document Alert170
Auto Selection Mode170
All Settings170
Clear All Settings170
Menu Options for Firmware Update170
Update170
Notification170
Menu Options for Restore Default Settings170
Network Service and Software Information172
Epson Connect Service172
Registering to Epson Connect Service from the Control Panel172
Application for Configuring Printer Operations (Web Config)172
Running Web Config on a Web Browser173
Running Web Config on Windows173
Running Web Config on Mac os174
Windows Printer Driver174
Guide to Windows Printer Driver175
Making Operation Settings for the Windows Printer Driver177
Mac os Printer Driver177
Guide to Mac os Printer Driver178
Making Operation Settings for the Mac os Printer Driver179
Application for Scanning Documents and Images (Epson Scan 2)180
Adding the Network Scanner181
Application for Configuring Scanning Operations from the Control Panel (Epson Event Manager)181
Application for Laying out Photos (Epson Easy Photo Print)182
Application for Printing Text or Images on a Disc (Epson Print CD)182
Application for Printing Web Pages (E-Web Print)183
Application for Scanning and Transferring Images (Easy Photo Scan)183
Software Update Tools (EPSON Software Updater)184
Uninstalling Applications184
Uninstalling Applications - Windows184
Uninstalling Applications - Mac os185
Installing Applications186
Updating Applications and Firmware186
Updating the Printer's Firmware Using the Control Panel187
Solving Problems188
Checking the Printer Status188
Checking Messages on the LCD Screen188
Checking the Printer Status - Windows189
Checking the Printer Status - Mac os190
Removing Jammed Paper190
Removing Jammed Paper from Inside the Printer190
Removing Jammed Paper from Rear Cover192
Removing Jammed Paper from the Paper Cassette192
Paper Does Not Feed Correctly193
Paper Jams194
Paper Feeds at a Slant194
Several Sheets of Paper Are Fed at a Time194
CD/DVD Tray Is Ejected194
Power and Control Panel Problems195
Power Does Not Turn on195
Power Does Not Turn off195
Power Turns off Automatically195
LCD Screen Gets Dark195
The Auto Power on Features Does Not Work195
Cannot Print from a Computer196
Checking the Connection (USB)196
Checking the Connection (Network)196
Checking the Software and Data197
Checking the Printer Status from the Computer (Windows)199
Checking the Printer Status from the Computer (Mac OS)200
When You Cannot Make Network Settings200
Cannot Connect from Devices Even Though Network Settings Are no Problems200
Checking the SSID Connected to the Printer202
Checking the SSID for the Computer203
Cannot Print from an Iphone or Ipad204
Printout Problems204
Printout Is Scuffed or Color Is Missing204
Banding or Unexpected Colors Appear204
Colored Banding Appears at Intervals of Approximately 2.5 CM205
Blurry Prints, Vertical Banding, or Misalignment205
Print Quality Is Poor206
Paper Is Smeared or Scuffed207
Paper Is Smeared During Automatic 2-Sided Printing208
Printed Photos Are Sticky208
Images or Photos Are Printed in Unexpected Colors208
Colors Differ from What You See on the Display209
Cannot Print Without Margins209
Edges of the Image Are Cropped During Borderless Printing209
The Position, Size, or Margins of the Printout Are Incorrect210
Multiple Originals Are Copied Onto a Single Sheet210
Printing Position of Photo Stickers Is Incorrect210
Printing Position on a CD/DVD Is Incorrect210
Printed Characters Are Incorrect or Garbled211
The Printed Image Is Inverted211
Mosaic-Like Patterns in the Prints211
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image211
Moiré (Cross-Hatch) Patterns Appear in the Copied Image212
An Image of the Reverse Side of the Original Appears in the Copied Image212
The Printout Problem Could Not be Cleared212
Other Printing Problems212
Printing Is too Slow212
Printing Slows down Dramatically During Continuous Printing213
Cannot Cancel Printing from a Computer Running Mac os X V10.6.8213
Cannot Start Scanning214
Cannot Start Scanning When Using the Control Panel214
Scanned Image Problems215
Uneven Colors, Dirt, Spots, and so on Appear When Scanning from the Scanner Glass215
The Image Quality Is Rough215
Offset Appears in the Background of Images215
Text Is Blurred216
Moiré Patterns (Web-Like Shadows) Appear216
Cannot Scan the Correct Area on the Scanner Glass216
Cannot Preview in Thumbnail217
Text Is Not Recognized Correctly When Saving as a Searchable PDF217
Cannot Solve Problems in the Scanned Image217
Other Scanning Problems218
Scanning Speed Is Slow218
Scanning Stops When Scanning to Pdf/Multi-TIFF218
Other Problems219
Slight Electric Shock When Touching the Printer219
Operation Sounds Are Loud219
Cannot Save Data to a Memory Device219
Application Is Blocked by a Firewall (for Windows Only)220
Is Displayed on the Photo Selection Screen220
Appendix221
Technical Specifications221
Printer Specifications221
Scanner Specifications222
Interface Specifications223
Network Function List223
Wi-Fi Specifications224
Security Protocol224
Supported Third Party Services224
External Storage Device Specifications224
Supported Data Specifications225
Dimensions226
Electrical Specifications226
Environmental Specifications227
System Requirements227
Regulatory Information228
Standards and Approvals228
Restrictions on Copying229
Transporting the Printer229
Accessing a Memory Card from a Computer232
Where to Get Help233
Technical Support Web Site233
Contacting Epson Support233

Epson Expression Premium XP-6001 - Page 191

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