Epson Expression Premium XP-6001 - Page 8

Solving Problems
Checking the Printer Status..................188
Checking Messages on the LCD Screen. . . . . . . 188
Checking the Printer Status - Windows.......189
Checking the Printer Status - Mac OS........190
Removing Jammed Paper...................190
Removing Jammed Paper from Inside the
Printer...............................190
Removing Jammed Paper from Rear Cover. . . . 192
Removing Jammed Paper from the Paper
Cassette..............................192
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 193
Paper Jams............................194
Paper Feeds at a Slant....................194
Several Sheets of Paper are Fed at a Time. . . . . . 194
CD/DVD Tray is Ejected..................194
Power and Control Panel Problems............195
Power Does Not Turn On.................195
Power Does Not Turn O.................195
Power Turns O Automatically.............195
LCD Screen Gets Dark...................195
e Auto Power On Features does not Work. . . 195
Cannot Print from a Computer...............196
Checking the Connection (USB)............196
Checking the Connection (Network).........196
Checking the Soware and Data. . . . . . . . . . . . 197
Checking the Printer Status from the
Computer (Windows)....................199
Checking the Printer Status from the
Computer (Mac OS).....................200
When You Cannot Make Network Settings...... 200
Cannot Connect from Devices Even ough
Network Settings are No Problems.......... 200
Checking the SSID Connected to the Printer. . . 202
Checking the SSID for the Computer.........203
Cannot Print from an iPhone or iPad.......... 204
Printout Problems........................204
Printout is Scued or Color is Missing........204
Banding or Unexpected Colors Appear.......204
Colored Banding Appears at Intervals of
Approximately 2.5 cm....................205
Blurry Prints, Vertical Banding, or
Misalignment..........................205
Print Quality is Poor.....................206
Paper Is Smeared or Scued...............207
Paper is Smeared During Automatic 2-Sided
Printing..............................208
Printed Photos are Sticky.................208
Images or Photos are Printed in Unexpected
Colors...............................208
Colors Dier from What You See on the
Display..............................209
Cannot Print Without Margins.............209
Edges of the Image are Cropped During
Borderless Printing......................209
e Position, Size, or Margins of the Printout
Are Incorrect..........................210
Multiple Originals are Copied onto a Single
Sheet................................210
Printing Position of Photo Stickers is Incorrect. 210
Printing Position on a CD/DVD is Incorrect. . . 210
Printed Characters Are Incorrect or Garbled. . . 211
e Printed Image Is Inverted..............211
Mosaic-Like Patterns in the Prints...........211
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image...........211
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image......................... 212
An Image of the Reverse Side of the Original
Appears in the Copied Image..............212
e Printout Problem Could Not be Cleared. . . 212
Other Printing Problems................... 212
Printing Is Too Slow.....................212
Printing Slows Down Dramatically During
Continuous Printing.....................213
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8................213
Cannot Start Scanning.....................214
Cannot Start Scanning when Using the
Control Panel..........................214
Scanned Image Problems...................215
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass.......215
e Image Quality Is Rough...............215
Oset Appears in the Background of Images. . . 215
Text is Blurred.........................216
Moiré Patterns (Web-Like Shadows) Appear. . . 216
Cannot Scan the Correct Area on the
Scanner Glass..........................216
Cannot Preview in
umbnail
............. 217
Text is Not Recognized Correctly when
Saving as a Searchable PDF................217
Cannot Solve Problems in the Scanned Image. . 217
Other Scanning Problems...................218
Scanning Speed Is Slow...................218
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 218
Other Problems..........................219
User's Guide
Contents
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