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Related references
Where to Get Help
Projector Light Status
Projector Feature Settings - Settings Menu
Related tasks
Replacing the Remote Control Batteries
Unlocking the Projector's Buttons
Solutions to Problems with the Remote Control
If the projector does not respond to remote control commands, try the following solutions:
• Check that the remote control batteries are installed correctly and have power. If necessary, replace
the batteries.
• Make sure you are operating the remote control within the reception angle and range of the projector.
• Make sure the projector is not warming up or shutting down.
• Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release
the button to wake the remote control up.
• Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the
projector's remote receivers. Dim the lights or move the projector away from the sun or interfering
equipment.
• If available, turn on one of the remote receivers in the projector's menu system, or check if all the
remote receivers were turned off.
• If you lose the remote control, you can purchase another from an authorized Epson reseller.
• If you are using the WirelessHD buttons on the remote, make sure you point the remote at the
WirelessHD transmitter.
Parent topic: Solving Projector or Remote Control Operation Problems
Related references
Remote Control Operation
Projector Feature Settings - Settings Menu
Optional Equipment and Replacement Parts
Related tasks
Replacing the Remote Control Batteries
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