Chapter 7
What if you have problems?
Your HX-20 is a highly sophisticated computer, controlled by very
advanced software. Epson built reliability into this software, so it’s
quite likely that your HX-20 will give you trouble-free service for
years. Nevertheless, even the most intelligent systems can become
confused.
This chapter will show you what to do if your HX-20 fails to work
properly.
If
you
can’t
turn
off
your
HX-20...
Symptom:
Text and/ or graphics remain on the screen, even
when the ON-OFF switch is in the OFF position.
Cause:
The “ON-OFF” switch does not shut off power,
but merely suggests to the HX-20 that it stop pro-
cessing. (If the ON-OFF switch did shut off
power, turning it off would make the HX-20 for-
get every program in its memory!) For some rea-
son, the HX-20 is so busy processing that it has
failed to notice the position of the ON-OFF
switch.
Recommended
With the power switch off, use your finger or a
Action:
blunt object to press the RESET switch on the
right side of the HX-20.
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