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7. Close the front cover.
8. Carefully follow all paper loading instructions when you load new paper.
Note: If the paper jam error continues after removing the paper and turning the power off and on again,
paper may remain inside the printer. Load letter- or A4-size paper in the rear paper feed, and then press
the stop button to remove the paper inside. If the error cannot be cleared, contact Epson support.
Parent topic: Solving Paper Problems
Paper Ejection Problems
If you have problems with paper ejecting properly, try these solutions:
• If paper does not eject fully, you may have set the wrong paper size. Cancel printing using the product
control panel, then press the button to eject the paper. Remove any paper remaining in the product.
Select the correct size when you reprint.
• If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper and be sure to select
the correct paper type setting in your printer software when you reprint.
Parent topic: Solving Paper Problems
Related references
Paper or Media Type Settings
Related tasks
Loading Paper in the Rear Paper Feeder
Cancelling Printing Using a Product Button
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