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You can also update the software by selecting EPSON Software Updater in the EPSON or Epson
Software program group, accessible by the Start button, or on the Start or Apps screens, depending
on your version of Windows.
• OS X: You can manually update the software by opening the Applications > Epson Software folder
and selecting EPSON Software Updater.
• macOS 10.12.x, 10.13.x, 10.14.x, 10.15.x, or 11.x: You can manually update the software by opening
the App Store, selecting Updates, searching for a software update option for Epson Software, and
selecting Update.
Parent topic: Solving Problems
Viewing the Help Screen
You can view troubleshooting or how-to topics on the LCD screen at any time.
1. Select the help icon.
You see this screen:
2. Select an option to view instructional images or animations.
Parent topic: Solving Problems
Product Status Messages
You can often diagnose problems with your product by checking the messages on its LCD screen. You
can also select the help icon to see help information and how-to instructions on the screen.
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