Scanned Image Edges are Cropped
If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. If
necessary, move your original away from the edges of the scanner glass slightly.
Parent topic: Solving Scanned Image Quality Problems
Related tasks
Placing Originals on the Scanner Glass
Placing Originals While Using the Scanner Stand
Characters are not Recognized During Conversion to Editable Text (OCR)
If characters in your scanned images are not recognized during OCR conversion, try these solutions:
• Make sure your original is straight.
• Adjust these Epson Scan settings (if available) and try scanning again:
• Select Text Enhancement
• Select the correct Image Type setting
• Adjust the Threshold setting
• Set the scanning resolution between 200 and 600 dpi.
• If you are using OCR software, check the manual for any additional adjustments.
Parent topic: Solving Scanned Image Quality Problems
When to Uninstall Your Scanner Software
If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.
Uninstalling Scanner Software - Windows
Uninstalling Scanner Software - OS X
Parent topic: Solving Problems
Uninstalling Scanner Software - Windows
You can uninstall and then re-install your scanner software to solve certain problems.
1. Turn off the scanner.
2. Disconnect any interface cables.
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