EXTRA
CARESM
HOME
SERVICE
Epson offers its projector customers Extra Care
Home Service, which runs
concurrently
with
the basic warranty, based
on
the
terms
and conditions described
in
your Limited Warranty.
IT'S
LIKE
HAVING
A
TECHNICAL
EXPERT
WITH
YOU
AT
HOME
IT
COULD
HAPPEN
You
could
have a
problem
with
your projector at a
critical
moment, and
we
know
how
important
it
is
to
be
able
to
watch the big game or a
special
movie. Extra
Care
Home Service provides you
with
the support you need.
WE
AIM
TO
PLEASE
We're
committed
to
customer
satisfaction. Our
Extra
Care
Home Service offers a level
of
support that's easy, fast, and free.
SECURITY
WHEN
YOU
NEED
IT
Our
program has been
specifically
designed
to
cover our projectors
in
the
unlikely
event
of
a
failure. Because of this feature, you
don't
have
to
wait
for your unit
to
be repaired. Instead,
we'll
ship you a
replacement unit anywhere
in
the United States,
Canada, or Puerto
Rico
(U.S.
possessions
excluded).
When
the
replacement
unit arrives, simply return the
original
unit
to
us
within five days, using the pre-paid airway
bill and packaging
we
provide-and
you're ready
to
go!
Note:
In
most
cases, the
replacement
unit
is
an
Epson-refurbished unit. If
it
is
important
to
receive your
original
unit back,
please
use the basic carry-in service instead
of
Home Service.
IT'S
EASY
Wherever you are,
we're
just a phone
call away.
To
use the
Epson®
Privateline®
support
service,
call (800) 637-7661. This service is
available for the duration of your warranty period.
You
may also
speak
with
a projector support
specialist
by dialing
(562) 276-4394 (U.S.) or
(905) 709-3839 (Canada). Support hours are 6
AM
to
8
PM,
Pacific Time, Monday through Friday
and 7
AM
to
4
PM,
Pacific Time, Saturday.*
You'll
speak
to
one of our technical
support
representatives to see if you need a
replacement unit to get up and running again.
IT'S
FAST
Epson
will
ship the
replacement
unit
promptly, typically
via 2 business day
delivery
for
most
locations.
Shipments to more remote
locations
may be shipped for
later delivery.
EPSON
@
EXCEED
YOUR VISION
To Next Page
Loading...
