SureColor R5000/R5000L Service & Support Plan L Rev. B ETS-TP-TG-20-038 Rev. B
European Technical Support Page 14/19
3.3 Printer Parts – Life Target – MTTR (Exch & Adjust)
You’ll find below the exchanged (Exch) and the Adjustment average time (Adj) in minutes (min)
and seconds (sec) for the top 10 spare parts to exchange. All conditions (working space, tools,
requirements, etc) are related to service manual and user guide procedures.
Ink discharge
/charge (sec.)
3.4 User Self-repair
Down time reduction is realized by User Self-Repair function. Specific parts (such as print head)
can be replaced by certified customers themselves, so that recovery from printer down status is
quicker than waiting for service. User Self-Repair Cover+ contract is required.
3.5 Consumable replacement frequency
Maintenance Liquid
(1500ml)
Every 1 month (Approx. working 24 days, Condition : 250
working days/year, 6 hours/day.
Maintenance Liquid
(3000ml)
Every 2 months (Approx. working 48 days, Condition :
250 working days/year, 6 hours/day
Every 1 month (Approx. working 22 days, Condition : 250
working days/year, 6 hours/day