SureColor R5000/R5000L Service & Support Plan L Rev. B ETS-TP-TG-20-038 Rev. B
European Technical Support Page 19/19
6 TRAINING
6.1 Recommended training strategy
F2F training is not planned TBC . Online training on website Training@Epson will be available
TBD.
Recommanded F2F training duration : 3 days with former Epson Printers.
6.2 Master training to the ESCs
6.3 Complementary training courses and prerequisites
• PC handling
• Good knowledge of the Epson environment
• Epson Ink Jet Basis & Solvent Ink Basis
• SC-R5000/SC-R5000L training course on training@Epson passed successfully
6.4 Training objectives
To be confident with the SC-R5000/SC-R5000L and on course completion – proofed by a
passed test – the student will be able to do following using all available tools and
documentation:
• Apply all the safety procedures
• Testing the printers functions and using the error indicators and documentation to isolate
the failures and to run the problem determination
• Perform disassembly of theprinter, replacment of parts, adjsustments and assembly of
the printer according to the Service Manual
• Apply the Epson escalation management flow for escalations