Epson ST-C8000

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Product Parts - Inside

Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use

these codes to locate and correct the problem.

1 Document cover

2 Document mat

3 Scanner glass

4 Control panel

5 USB Type A port for external devices

6 Ink tank cover

7 Ink tanks

Main Page

Table of Contents3
ST-C8000 User's Guide13
Product Basics14
Using the Control Panel14
Control Panel Buttons and Lights15
The LCD Screen16
Status Icon Information16
Entering Characters on the LCD Screen17
Job/Status Screen19
Viewing Animations19
Selecting the Date and Time20
Selecting Your Country or Region21
Setting a Password and Locking the Control Panel22
Using Presets23
Setting User Feature Restrictions (Access Control)26
Changing LCD Screen Language27
Adjusting Control Panel Sounds28
Adjusting the Screen Brightness29
Turning off the Operation Time out Setting30
Preventing PC Connection Via USB31
Product Parts Locations31
Product Parts - Front32
Product Parts - Inside34
Product Parts - Back36
Using Power Saving Settings36
Changing the Sleep Timer Settings37
Changing the Power off Timer Settings38
Epson Connect Solutions for Smartphones, Tablets, and more38
Setting up Epson Connect Services39
Using Epson Email Print40
Using the Epson Iprint Mobile App41
Using Epson Remote Print41
Using Epson Scan to Cloud42
Using Airprint43
Android Printing Using the Epson Print Enabler43
Using Fire os Printing44
Using Windows 10 Mobile Printing44
Using Epson Print and Scan App with Windows Tablets45
Using the Mopria Print Service45
Wi-Fi or Wired Networking47
Network Security Recommendations47
Wi-Fi Infrastructure Mode Setup48
Selecting Wireless Network Settings from the Control Panel49
Wi-Fi Direct Mode Setup51
Enabling Wi-Fi Direct Mode (Simple AP)52
Modifying the Wi-Fi Direct Network Name or Password53
Wi-Fi Protected Setup (WPS)56
Using WPS to Connect to a Network56
Printing a Network Status Sheet57
Printing a Network Connection Report58
Network Connection Report Codes and Messages60
Configuring Email Server Settings65
Changing or Updating Network Connections67
Accessing the Web Config Utility67
Changing a USB Connection to a Wi-Fi Connection68
Changing a Wi-Fi Connection to a Wired Network Connection68
Connecting to a New Wi-Fi Router68
Disabling Wi-Fi Features69
Loading Paper71
Loading Paper in the Cassettes71
Paper Loading Capacity74
Double-Sided Printing Capacity78
Compatible Epson Papers80
Paper or Media Type Settings - Printing Software81
Selecting the Paper Settings for each Source - Control Panel82
Paper Type Settings - Control Panel83
Selecting Default Paper Settings - Administrator84
Selecting the Default Printer Settings84
Paper Source Settings Options84
Selecting the Universal Print Settings85
Universal Print Settings Options86
Placing Originals on the Product88
Placing Originals on the Scanner Glass88
Placing Originals in the Automatic Document Feeder89
Copying93
Copying Documents or Photos93
Copying Options94
Printing from a Computer98
Printing with Windows98
Selecting Basic Print Settings - Windows99
Paper Source Options - Windows101
Print Quality Options - Windows101
Multi-Page Printing Options - Windows102
Selecting Double-Sided Printing Settings - Windows102
Double-Sided Printing Options - Windows105
Print Density Adjustments - Windows105
Selecting Additional Layout and Print Options - Windows106
Custom Color Correction Options - Windows108
Image Options and Additional Settings - Windows109
Header/Footer Settings - Windows109
Selecting a Printing Preset - Windows111
Selecting Extended Settings - Windows113
Extended Settings - Windows114
Printing Your Document or Photo - Windows115
Locking Printer Settings - Windows116
Locked Setting Options118
Entering a User ID and Password for Printing119
Selecting Default Print Settings - Windows121
Changing the Language of the Printer Software Screens122
Changing Automatic Update Options123
Printing with the Built-In Epson Driver - Windows 10 S124
Selecting Print Settings - Windows 10 S124
Printing on a Mac128
Selecting Basic Print Settings - Mac129
Paper Source Options - Mac132
Print Quality Options - Mac132
Selecting Page Setup Settings - Mac133
Selecting Print Layout Options - Mac134
Selecting Double-Sided Printing Settings - Mac134
Double-Sided Printing Options and Adjustments - Mac136
Selecting Printing Preferences - Mac136
Printing Preferences - Mac137
Printing Your Document or Photo - Mac138
Checking Print Status - Mac139
Cancelling Printing Using a Product Button140
Scanning141
Starting a Scan141
Starting a Scan Using the Product Control Panel141
Scanning to Email143
Scanning to a Connected Computer145
Scanning to a Memory Device146
Scanning to the Cloud148
Control Panel Scanning Options150
Setting up and Scanning to a Network Folder or FTP Server152
Creating a Shared Network Folder152
Registering Contacts for Network Folder or FTP Scanning - Web Config154
Registering Contacts for Email, Network, or FTP Scanning - Control Panel155
Scanning to a Network Folder or FTP Server156
Starting a Scan Using the Epson Scan 2 Icon159
Starting a Scan from a Scanning Program161
Starting a Scan from a Smart Device163
Entering a User ID and Password for Scanning163
Scanning a Document in Epson Scansmart164
Saving a Scan167
Attaching a Scan to Email168
Sending a Scan to a Cloud Service169
Printing a Scan171
Selecting Epson Scansmart Settings172
Changing the Epson Product172
Changing the Scan Settings173
Changing the File Name Settings176
Changing the Save Settings177
Save Settings179
Customizing Action Icons181
Scanning in Epson Scan 2182
Available Document Source Settings185
Additional Scanning Settings - Main Settings Tab185
Additional Scanning Settings - Advanced Settings Tab186
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2187
Image Format Options189
Scan Resolution Guidelines189
Faxing191
Connecting a Telephone or Answering Machine191
Setting up Fax Features194
Setting up Basic Fax Features194
Using the Fax Setup Wizard194
Selecting the Line Type196
Setting the Number of Rings to Answer197
Selecting Advanced Fax Settings198
Basic Settings - Fax199
Send Settings - Fax200
Receive Settings - Fax201
Report Settings - Fax203
Security Settings - Fax204
Setting up the Fax Utility - Windows205
Setting up Fax Features Using the Fax Utility - Mac207
Setting up Contacts and Contact Groups208
Creating a Contact209
Editing or Deleting a Contact211
Creating a Contact Group212
Editing or Deleting a Contact Group214
Sending Faxes216
Sending Faxes from the Product Control Panel216
Sending a Fax Using the Keypad, Contact List, or History216
Fax Sending Options219
Sending a Fax at a Specified Time221
Sending a Fax on Demand222
Sending a Stored Fax224
Dialing Fax Numbers from a Connected Telephone225
Sending Faxes Using the Fax Utility - Windows226
Sending Faxes Using the Fax Utility - Mac228
Receiving Faxes231
Fax Reception231
Receiving Faxes Automatically232
Receiving Faxes Manually232
Forwarding Received Faxes233
Receiving a Fax by Polling234
Viewing a Fax on the LCD Screen (Using the Fax Box)235
Checking Fax Status236
Printing Fax Reports237
Fax Report Options238
Using External USB Devices with Your Product240
Connecting a USB Device240
USB Device Photo File Specifications240
Disconnecting a USB Device241
Refilling Ink and Replacing the Maintenance Box242
Ink Safety Precautions242
Checking the Ink and Maintenance Box Levels244
Checking the Ink Levels on Your Product244
Checking Maintenance Box Status on the LCD Screen245
Checking Ink and Maintenance Box Levels - Windows245
Checking Ink and Maintenance Box Levels - Mac247
Disabling Special Offers with Windows248
Purchase Epson Ink and Maintenance Box248
Ink Bottle and Maintenance Box Part Numbers249
Refilling the Ink Tanks249
Maintenance Box Replacement253
Adjusting Print Quality255
Print Head Maintenance255
Print Head Nozzle Check255
Checking the Nozzles Using the Product Control Panel255
Checking the Nozzles Using a Computer Utility257
Print Head Cleaning259
Cleaning the Print Head Using the Product Control Panel260
Cleaning the Print Head Using a Computer Utility261
Print Quality Adjustment263
Adjusting the Print Quality Using the Product Control Panel264
Power Cleaning265
Power Cleaning Using a Computer Utility266
Power Cleaning Using the Product Control Panel267
Cleaning the Paper Guide268
Cleaning and Transporting Your Product270
Cleaning Your Product270
Transporting Your Product273
Solving Problems279
Checking for Software Updates279
Product Status Messages280
Running a Product Check282
Resetting Control Panel Defaults284
Solving Setup Problems285
Product Does Not Turn on or off285
Noise after Filling the Ink285
Software Installation Problems286
Solving Network Problems286
Product Cannot Connect to a Wireless Router or Access Point287
Network Software Cannot Find Product on a Network288
Product Does Not Appear in Mac Printer Window289
Wireless Network Connection Is Unstable on a Mac289
Cannot Print over a Network290
Cannot Scan over a Network291
Solving Copying Problems291
Product Makes Noise, but Nothing Copies292
Product Makes Noise When It Sits for a While292
Originals Do Not Feed from the Automatic Document Feeder292
Solving Paper Problems293
Paper Feeding Problems294
Paper Jams Inside the Product295
Paper Ejection Problems295
Solving Problems Printing from a Computer295
Nothing Prints296
Product Icon Does Not Appear in Windows Taskbar297
Printing Is Slow298
Solving Page Layout and Content Problems299
Inverted Image300
Too Many Copies Print300
Blank Pages Print300
Incorrect Margins on Printout301
Incorrect Characters Print301
Incorrect Image Size or Position302
Slanted Printout302
Solving Print Quality Problems303
White or Dark Lines in Printout303
Blurry or Smeared Printout304
Faint Printout or Printout Has Gaps306
Grainy Printout307
Incorrect Colors308
Solving Scanning Problems309
Scanning Software Does Not Operate Correctly309
Cannot Start Epson Scan 2310
Scanning Is Slow311
Cannot Save a Scan to a Shared Folder over a Network311
Solving Scanned Image Quality Problems313
Image Consists of a few Dots Only313
Line of Dots Appears in All Scanned Images314
Straight Lines in an Image Appear Crooked314
Scanned Image Quality Problems314
Image Colors Are Patchy at the Edges316
Ripple Patterns Appear in an Image316
Scanned Image Edges Are Cropped316
Solving Faxing Problems316
Cannot Send or Receive Faxes317
Cannot Receive Faxes with a Telephone Connected to Your Product319
Fax Memory Full Error Appears319
Sent Fax Is Received in an Incorrect Size320
Received Fax Is Not Printed320
Solving USB Device Problems321
Cannot View or Print from a USB Device321
Cannot Save Files on a USB Device321
Cannot Transfer Files to or from a USB Device322
Uninstall Your Product Software322
Uninstalling Product Software - Windows322
Uninstalling Product Software - Mac324
Where to Get Help324
Technical Specifications326
Windows System Requirements326
Mac System Requirements327
Paper Specifications328
Printable Area Specifications329
Automatic Document Feeder (ADF) Specifications330
Scanning Specifications331
Fax Specifications331
Ink Specifications332
Dimension Specifications333
Electrical Specifications333
Environmental Specifications334
Interface Specifications334
External USB Device Specifications334
Network Interface Specifications335
Safety and Approvals Specifications338
Notices339
Important Safety Instructions339
General Product Safety Instructions339
Wireless Connection Safety Instructions341
LCD Screen Safety Instructions341
Telephone Equipment Safety Instructions342
FCC Compliance Statement342
Binding Arbitration and Class Waiver345
Trademarks348
Copyright Notice349
Libtiff Software Acknowledgment349
A Note Concerning Responsible Use of Copyrighted Materials350
Default Delay Times for Power Management for Epson Products350
Copyright Attribution350

Table of Contents

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