Solving Problems
45
Paper Feeding 
Problems
Paper doesn’t feed correctly or 
jams in the printer.
■
If paper doesn’t feed, remove it 
from the sheet feeder. Fan the 
edges of the sheets, reload them 
against the right edge (beneath 
the tab), then slide the left edge 
guide against the paper.
■
If paper jams, press the 
 
b
 maintenance button to clear 
the jam. If necessary, open the 
cover and remove any jammed 
or torn pieces. Load new paper 
and press the 
 
b
 maintenance 
button.
Paper doesn’t eject fully or is 
wrinkled.
■
If the paper doesn’t eject fully, 
you may have set the wrong 
paper size. Press the 
 
b
 
 
maintenance button to eject the 
paper, then select the correct 
paper size.
■
If it’s wrinkled when it ejects, 
the paper may be damp or too 
thin. Load new paper.
Miscellaneous 
Printout Problems
The image is inverted, as if viewed 
in a mirror.
Turn off 
Mirror Image 
(Windows) 
or 
Flip Horizontal
 (Macintosh) in 
the printer software, or the mirror 
setting in your program. (If you’re 
printing on EPSON Iron-On 
Transfer Paper, the image should be 
inverted.)
The printer prints blank pages.
■
Make sure your printer is 
selected in the Windows Print 
dialog box, or in the Macintosh 
Chooser or Print Center.
■
Clean the print head; see 
page 27 for instructions.
You see incorrect characters.
■
Make sure the interface cable is 
securely connected at both ends 
and meets the requirements on 
page 57 or page 58.
■
Make sure your printer is 
selected in the Windows Print 
dialog box, or in the Macintosh 
Chooser or Print Center.
■
If you’re using a switch box or 
USB hub with your printer, 
connect the printer directly to 
your computer instead.