57
R4C474
short.bk Rev_C
A5 size TRBLE.FM
3/27/00 Pass 3
R
Proof Sign-off:
Gazan _______
N.Nomoto _______
R.Thomson _______
o
= on,
n
= off,
f
= flashing
Typical Problems and Solutions
Most printer problems have simple solutions. Find the problem
in the list below and apply the recommended solution. For more
information, see “Troubleshooting” in the online
Reference Guide
.
Print quality problems
If you are having print quality problems, try the solutions offered
here.
Horizontal banding
Try one or more of these solutions:
o A
Ink out (color ink cartridge)
The color ink cartridge
is empty or not
installed.
Replace the color ink
cartridge with a new one
(S020191). See “Replacing Ink
Cartridges” on page 38.
f P
f S
o B
o A
Carriage error
The print head
carriage is obstructed
by jammed paper or
other foreign material
and cannot return to
the home position.
Turn off the printer. Open the
printer cover and remove any
paper from the paper path by
hand. Then turn the printer
back on.
If the error is not cleared,
contact your dealer.
f P
f S
f B
f A
Unknown printer error
An unknown printer
error has occurred.
Turn off the printer, and
contact your dealer.
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