Problems and Solutions
37
2. Press
OK
to clear any messages on the display screen.
3. Reload the paper.
Faxing Problems
■ Make sure the recipient’s fax machine is turned on and working.
■ Make sure the
LINE
port on the CX9400Fax Series is connected to a
telephone wall jack. Verify that the telephone wall jack works by connecting a
phone to it.
■ If the line has static, press
Setup
, select
Fax Settings
, select
Communication
, and turn off the
V.34
and
ECM
(Error Correction Mode)
settings.
■ If the CX9400Fax Series is connected to a DSL phone line, you must have a
DSL filter connected to the phone jack. Contact your DSL provider for the
necessary filter.
Print Quality Problems
■ For the best print quality, use Epson papers (see page 5) and genuine Epson
ink cartridges (see page 33).
■ If you notice light or dark bands across your printouts or they are too faint,
run a nozzle check (see page 30) to see if the print head needs cleaning.
■ If you notice jagged vertical lines, you may need to align the print head. See
the on-screen User’s Guide for instructions.
■ The ink cartridges may be low on ink. Check your cartridge status (see
page 30) and replace cartridges, if necessary (see page 33).
■ If you’re copying, place the document flat against the scanner glass.
■ Clean the scanner glass with a soft, dry, lint-free cloth (paper towels are not
recommended), or use a small amount of glass cleaner on a soft cloth, if
necessary. Do not spray glass cleaner directly on the glass.
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