Epson Stylus Photo R2400
14 - Epson Stylus Photo R2400 2/05
This section explains how to clean the print head using the 
Auto Nozzle Check and Cleaning utility and the Head 
Cleaning utility. Use the Auto Nozzle Check and Cleaning 
utility first, to let the printer check and clean the nozzles. If 
you still notice problems with quality, you can manually clean 
the print head. 
Note: You can also clean the print head by holding down the H ink 
button on the printer for three seconds (when the red 
H ink light is 
off).
Automatically Checking and Cleaning the 
Print Head
The Auto Nozzle Check and Cleaning utility prints a nozzle 
check pattern that the printer then reads to see if you have any 
clogged nozzles. If cleaning is needed, the printer 
automatically cleans the print head.
1. Make sure the printer is turned on but not printing, and the 
red
 H ink light is off. (If the H ink light is flashing or on, you 
need to replace a cartridge; see page 5.)
2. Load several sheets of plain, letter-size (8.5 × 11 inches) 
paper in the printer’s sheet feeder.
Note: Sizes smaller than letter, including 8.5 × 10 inches, won’t 
work. 
3. Do one of the following:
Windows: Right-click the   icon on your taskbar (in the 
lower right corner of your screen). Select 
Auto Head 
Cleaning
.
Mac OS X: Open the 
Applications folder and select 
EPSON Printer Utility. Select SP R2400, click OK, and 
select 
Auto Nozzle Check and Cleaning.
4. Follow the instructions on the screen. The printer prints 
and examines the nozzle check pattern shown below. If 
cleaning is necessary, it then cleans the print head and prints 
and checks another nozzle check pattern.
5. The utility prints and checks up to five times. If some print 
head nozzles are still clogged, it displays an on-screen 
message telling you to manually clean the print head. 
Follow the instructions in the next section to clean the print 
head, if necessary.
If you still have print quality problems, check the solutions in 
the User’s Guide. You can also turn the printer off and wait 
overnight—this allows any dried ink to soften—and then try 
cleaning the print head again.
Running the Head Cleaning Utility
1. Make sure the printer is turned on but not printing, and the 
red
 H ink light is off. (If the H ink light is flashing or on, you 
need to replace a cartridge; see page 5.)
2. Do one of the following:
Windows: Right-click the   icon on your taskbar (in the 
lower right corner of your screen). Select 
Head Cleaning.
Mac OS X: Open the 
Applications folder and select 
EPSON Printer Utility. Select SP R2400, click OK, and 
select 
Head Cleaning.
3. Follow the instructions on the screen to clean the print 
head. 
Cleaning takes about two minutes, during which the printer 
makes noise and the green P power light flashes.
Caution: Never turn off the printer while the green P power 
light is flashing, unless the printer hasn’t moved or made 
noise for more than 5 minutes.
4. When the green P power light stops flashing, make sure 
paper is loaded in the printer. Click 
Print nozzle check 
pattern
, then click Print (Windows) or click 
Confirmation, then click Next (Macintosh). The nozzle 
check pattern prints.
5. If the nozzle check pattern has no gaps or lines (as shown 
below), click 
Finish.