328 Problem Solver
❏ Turn off the printer and make sure the power cord is securely
plugged into the printer.
❏ Make sure your outlet works and is not controlled by a wall
switch or timer.
❏ Make sure the supplied voltage to the printer matches the
rating voltage labeled on the printer. If not, turn off the printer
and unplug the power cord immediately. Contact your dealer
for assistance. See “Contacting Customer Support” on page
352.
c
Caution:
If the supplied voltage and rating voltage do not match, do not
plug the printer back in again, as damage may occur.
The printer prints nothing
The printer is not correctly connected to the computer
Try one or more of these solutions:
❏ Turn off the printer and computer. Make sure the printer’s
interface cable is securely plugged into the correct terminal of
the computer.
❏ Make sure the interface cable specifications match the
specifications for the printer and computer.
❏ Make sure the interface cable is directly connected to the
computer without passing through any device, such as a
printer switching device, or extension cable.
Your Epson printer is not selected as the default printer
Install the printer driver if it is not installed yet, and follow the
steps below to select your Epson printer as the default printer.
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