Home
Epson
All in One Printer
WF-M21000 Series
Epson WF-M21000 Series - User Manual
609 pages
Manual
Specs
Ask a question
Save Page as PDF
To Next Page
To Next Page
Loading...
Us
e
r
'
s
G
u
i
d
e
Printi
ng
Co
py
i
n
g
Scan
ni
ng
F
axing (F
ax-Capable Printers Only)
Maintaining the Prin
ter
Solving Problems
NPD6658-02 EN
Questo manuale d’istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per
Epson W
orkForce
Enterprise WF-M21000D4TW
o cerca il tuo prodotto tra le
migliori offerte di Stampanti
2
Table of Contents
Main Page
Table of Contents
2
Guide to this Manual
9
Introduction to the Manuals
9
Searching for Information
9
Printing Only the Pages You Need
10
About this Manual
10
Marks and Symbols
10
Notes on Screenshots and Illustrations
11
Operating System References
11
Trademarks
12
Copyright
13
Important Instructions
14
Important Safety Instructions
15
Setting up the Printer
15
Using the Printer
16
Handling the Consumable Products
17
Advisories and Warnings for Using the Touchscreen
17
Advisories and Warnings for Using the Printer with a Wireless Connection
18
Protecting Your Personal Information
18
Disposing of European Printer Models
18
Part Names and Functions
20
Front
21
Rear
23
Guide to the Control Panel
24
Turning the Power on and off
25
Control Panel
25
Home Screen Configuration
26
Guide to the Network Icon
29
Menu Screen Configuration
29
Job/Status Screen Configuration
30
Reserve Job
31
Entering Characters
31
Viewing Animations
32
Loading Paper
33
Paper Handling Precautions
34
Paper Size and Type Settings
34
Setting the Paper Type
35
List of Detected Paper Sizes
36
Loading Paper
36
Loading Envelopes
37
Loading Pre-Punched Paper
37
Loading Long Papers
39
Placing Originals
40
Placing Originals
41
Detecting the Original Size Automatically
43
Originals that Are Not Supported by the ADF
44
Inserting and Removing a Memory Device
45
Inserting an External USB Device
46
Removing an External USB Device
46
Printing
47
Printing Documents
48
Printing from a Computer - Windows
48
Printing a Document Using the Postscript Printer Driver (Windows)
73
Printing from a Computer - Mac os
78
Printing from the Postscript Printer Driver on Mac os
86
Printing PDF Files from a Memory Device
89
Printing Documents from Smart Devices (Ios)
91
Printing Documents from Smart Devices (Android)
91
Printing on Envelopes
93
Printing on Envelopes from a Computer (Windows)
93
Printing on Envelopes from a Computer (Mac OS)
93
Printing Photos
94
Printing JPEG Files from a Memory Device
94
Printing TIFF Files from a Memory Device
95
Printing Web Pages
97
Printing Web Pages from Smart Devices
97
Printing Using a Cloud Service
98
Registering to Epson Connect Service from the Control Panel
98
Copying
100
Available Copying Methods
101
Copying Originals
101
Copying on 2-Sides
101
Copying by Enlarging or Reducing
102
Copying Multiple Originals Onto One Sheet
102
Copying in Page Order
104
Copying Originals Using Good Quality
104
Copying ID Card
105
Copying Books
105
Stacking each Set of Copies by Alternately Rotating 90 Degrees or by Offsetting
106
Copying Bar Codes Clearly
106
Copying with Page Numbers
107
Copying Files and Creating Booklets
108
Inserting Slip Sheets into Copies
109
Copying Using Group Print
109
Basic Menu Options for Copying
109
Density
109
Paper Setting
109
Reduce/Enlarge
110
Original Type
110
2-Sided
110
Multi-Page
111
Finishing
111
Booklet
111
Advanced Menu Options for Copying
112
Cover & Slip Sheet
112
Original Size
112
Mixed Size Originals
113
Orientation (Original)
113
Book →2Pages
113
Continuous Scanning
113
Image Quality
113
Binding Margin
113
Reduce to Fit Paper
114
Remove Shadow
114
Remove Punch Holes
114
ID Card Copy
114
Print Sets
114
Output Tray
114
Page Numbering
114
File Storing
115
Scanning
116
Available Scanning Methods
117
Scanning Originals to a Network Folder
117
Menu Options for Scanning to a Folder
118
Scanning Originals to an Email
121
Menu Options for Scanning to an Email
122
Scanning Originals to a Computer
125
Scanning Originals to a Memory Device
126
Menu Options for Scanning to a Memory Device
126
Scanning Originals to the Cloud
129
Menu Options for Scanning to the Cloud
129
Scanning Originals to Storage
131
Menu Options for Scanning to Storage
131
Scanning Using WSD
133
Setting up a WSD Port
133
Scanning Originals to a Smart Device
135
Faxing (Fax-Capable Printers Only)
136
Before Using Fax Features
137
Overview of this Printer's Fax Features
137
Feature: Sending Faxes
137
Feature: Receiving Faxes
138
Feature: PC-FAX Send/Receive (Windows/Mac OS)
139
Features: Various Fax Reports
140
Feature: Status or Logs for Fax Jobs
140
Feature: Fax Box
141
Feature: Security When Sending and Receiving Faxes
141
Features: Other Useful Features
142
Sending Faxes Using the Printer
142
Selecting Recipients
143
Various Ways of Sending Faxes
144
Receiving Faxes on the Printer
150
Receiving Incoming Faxes
151
Receiving Faxes by Making a Phone Call
152
Saving and Forwarding Received Faxes
154
Viewing Received Faxes on the Printer's LCD Screen
155
Menu Options for Faxing
156
Frequent
156
Recipient
157
Fax Settings
157
Menu
160
Menu Options for Fax Box
161
Inbox/Confidential
161
Stored Documents
164
Polling Send/Board
167
Checking the Status or Logs for Fax Jobs
171
Displaying Information When Received Faxes Are Unprocessed (Unread/Not Printed/Not Saved/Not Forwarded)
171
Checking Fax Jobs in Progress
172
Checking the Fax Job History
173
Reprinting Received Documents
173
Sending a Fax from a Computer
173
Sending Documents Created Using an Application (Windows)
174
Sending Documents Created Using an Application (Mac OS)
177
Receiving Faxes on a Computer
178
Checking for New Faxes (Windows)
178
Checking for New Faxes (Mac OS)
180
Canceling the Feature that Saves Incoming Faxes to the Computer
180
Using Storage
182
Overview of the Storage Feature
183
About Storage
183
Types of Folders
184
Guide to the Folder Screen
184
Creating Folders
185
Saving Files to Storage
186
Saving to Storage Original Data to be Copied
186
Saving Data on a Memory Device to Storage
186
Saving Documents from a Computer to Storage (Windows)
187
Saving Documents from a Computer to Storage (Mac OS)
187
Using the Files in Storage
188
Printing Data from Storage
188
Saving Data in Storage to a Memory Device
188
Sending Files in Storage by Email
189
Saving Files in Storage to a Network Folder or Cloud Services (Backup)
189
Menu Options for Printing or Saving
190
Managing Folders and Files
194
Searching for Folders and Files
194
Deleting Files Stored in the Folder
195
Changing the Storage Period or Set to Never Delete
195
Deleting Folders
195
Restricting Shared Folder Operations
195
Printing Using Saved Settings (Print Sets)
197
Overview of Print Sets
198
What Is Print Sets
198
Setting Copies and Sets
198
Finishing Types
199
Copying Using Saved Groups
199
Saving Groups for Copying
199
Copying Using Saved Groups
200
Editing Groups for Copying Saved on the Printer
201
Deleting Groups for Copying Saved on the Printer
201
Printing Using Saved Groups (Storage)
201
Saving Groups for Storage
201
Printing Using Saved Groups (Storage)
202
Editing Groups for Storage Saved on the Printer
203
Deleting Groups for Storage Saved on the Printer
203
Printing Using Saved Groups (Computer)
203
Saving a Group for Printing from a Computer
203
Printing Using Saved Groups (Computer)
204
Editing Groups Saved to the Printer Driver
204
Deleting Groups Saved to the Printer Driver
205
Maintaining the Printer
206
Checking the Consumables Status
207
Checking the Ink Levels
207
Checking the Available Space in the Maintenance Box
207
Improving Print, Copy, Scan, and Fax Quality
207
Checking the Clogged Nozzles
207
Preventing Nozzle Clogging
208
Cleaning the Scanner Glass
208
Cleaning the ADF
210
Saving Power
213
Saving Power (Control Panel)
213
Installing or Uninstalling Applications Separately
213
Installing the Applications Separately
214
Installing a Postscript Printer Driver
216
Adding the Printer (for Mac os Only)
217
Uninstalling Applications
217
Updating Applications and Firmware
219
Replacing Maintenance Rollers
221
Solving Problems
222
The Printer Does Not Work as Expected
223
The Printer Does Not Turn on or off
223
Paper Does Not Feed or Eject Correctly
223
Cannot Print
228
Cannot Copy
245
Cannot Start Scanning
245
Cannot Send or Receive Faxes
257
Error Code Is Displayed on the Status Menu
272
Cannot Operate the Printer as Expected
279
A Message Is Displayed on the LCD Screen
283
Paper Gets Jammed
285
Preventing Paper Jams
285
It Is Time to Replace the Ink Cartridges
286
Ink Cartridge Handling Precautions
286
Replacing Ink Cartridge
287
It Is Time to Replace the Maintenance Box
287
Maintenance Box Handling Precautions
287
Replacing a Maintenance Box
288
Printing, Copying, Scanning, and Faxing Quality Is Poor
289
Print Quality Is Poor
289
Copy Quality Is Poor
293
Scanned Image Problems
298
The Quality of the Sent Fax Is Poor
301
Received Fax Quality Is Poor
303
Cannot Solve Problem after Trying All Solutions
303
Cannot Solve Printing or Copying Problems
303
Adding or Replacing the Computer or Devices
305
Connecting to a Printer that Has Been Connected to the Network
306
Using a Network Printer from a Second Computer
306
Using a Network Printer from a Smart Device
307
Re-Setting the Network Connection
307
When Replacing the Wireless Router
307
When Changing the Computer
308
Changing the Connection Method to the Computer
308
Making Wi-Fi Settings from the Control Panel
309
Connecting a Smart Device and Printer Directly (Wi-Fi Direct)
312
About Wi-Fi Direct
312
Connecting to an Iphone, Ipad or Ipod Touch Using Wi-Fi Direct
313
Connecting to Android Devices Using Wi-Fi Direct
315
Connecting to Devices Other than Ios and Android Using Wi-Fi Direct
317
Disconnecting Wi-Fi Direct (Simple AP) Connection
319
Changing the Wi-Fi Direct (Simple AP) Settings such as the SSID
320
Checking the Network Connection Status
321
Checking the Network Connection Status from the Control Panel
321
Printing a Network Connection Report
322
Printing a Network Status Sheet
328
Checking the Network of the Computer (Windows Only)
328
List of Optional Items
331
Access Point
334
High Capacity Tray
334
Setting the High Capacity Tray in the Printer Driver
335
Loading Paper in the High Capacity Tray
335
Problems with the High Capacity Tray
336
High Capacity Tray Specification
336
Staple Finisher
337
Staple Finisher Part Names
337
Setting the Staple Finisher in the Printer Driver
338
Printer Settings When Using the Staple Finsher
338
Using the Staple Finisher
339
Problems with the Staple Finisher
348
Menu Options for Printing from a Computer (When Staple Finisher Installed)
350
Menu Options for Printing from Memory Devices or Storage (When Staple Finisher Installed)
351
Menu Options for Copying (When Staple Finisher Installed)
352
Staple Finisher Specifications
352
Booklet Finisher
353
Booklet Finisher Part Names
354
Setting the Booklet Finisher in the Printer Driver
354
Printer Settings When Using the Booklet Finsher
355
Using the Booklet Finisher
355
Ejecting Documents Continuously
368
Problems with the Booklet Finisher
368
Menu Options for Printing from a Computer (When Booklet Finisher Installed)
371
Menu Options for Printing from Memory Devices or Storage (When Staple Finisher Installed)
373
Menu Options for Printing from Storage (When Booklet Finisher Installed)
373
Menu Options for Copying (When Booklet Finisher Installed)
374
Booklet Finisher Specifications
375
Settings Menu List (When Finisher Is Installed)
377
Fax Board (Super G3/G3 Multi Fax Board)
378
Expansion Fax Ports
378
Fax Settings Menu (When Optional Fax Boards Installed)
379
Registering a Recipient to the Contacts List (When Optional Fax Boards Installed)
381
Sending Faxes Using the Printer with Optional Fax Boards
381
Sending Faxes from a Computer Using an Optional Fax Board
382
Checking the Status of the Lines (When Optional Fax Boards Installed)
383
Solving Problems
383
Specifications for Optional Super G3/G3 Multi Fax Board
384
Ethernet Board (10/100/1000 Base-T, Ethernet)
384
Function List When Using an Additional Network
384
Installing an Ethernet Board
386
Settings When Using an Additional Network
387
Solving Problems When Using an Additional Network
392
Menu Options for Network Settings (When Using an Additional Network)
393
Paper Cassette Lock
394
Using the Paper Cassette Lock
394
Problems with the Paper Cassette Lock
395
Product Information
396
Paper Information
397
Available Paper and Capacities
397
Consumable Products Information
401
Ink Cartridge Codes
401
Maintenance Box Code
401
Maintenance Rollers Code
401
Software Information
402
Software for Printing
402
Software for Scanning
407
Software for Faxing
409
Software for Package Creation
410
Software for Making Settings or Managing Devices
410
Software for Updating
412
Settings Menu List
413
General Settings
413
Print Counter
441
Supply Status
442
Maintenance
442
Language
443
Printer Status/Print
443
Contacts Manager
443
User Settings
444
Authentication System
444
Product Specifications
445
Printer Specifications
445
Scanner Specifications
445
ADF Specifications
446
Fax Specifications (Fax-Capable Printers Only)
446
Using Port for the Printer
447
Interface Specifications
449
Network Specifications
449
Postscript Level 3 Compatibility
452
Memory Device Specifications
452
Supported Data Specifications
452
Dimensions
453
Electrical Specifications
453
Environmental Specifications
454
Installation Location and Space
454
Installation Location and Space with Finishers Installed
456
System Requirements
457
Font Specifications
457
Available Fonts for Postscript
458
Available Fonts for PCL (URW)
459
List of Symbol Sets
460
Epson Barcode Fonts (Windows Only)
463
Storage Specifications
472
Regulatory Information
472
Standards and Approvals
472
German Blue Angel
474
Restrictions on Copying
474
Administrator Information
476
Connecting the Printer to the Network
477
Before Making Network Connection
477
Panel
479
Settings to Use the Printer
481
Using the Print Functions
481
Configuring a Mail Server
489
Setting a Shared Network Folder
493
Making Contacts Available
509
Preparing to Scan
519
Making Fax Features Available (Fax-Capable Printers Only)
521
Making Basic Operation Settings for the Printer
537
Problems When Making Settings
540
Managing the Printer
542
Introduction of Product Security Features
542
Administrator Settings
543
Restricting Available Features
553
Disabling the External Interface
555
Making Settings for Processing Saved Data
556
Monitoring a Remote Printer
557
Backing up the Settings
560
Advanced Security Settings
561
Security Settings and Prevention of Danger
561
Making Settings for Password Encryption
562
Controlling Using Protocols
564
Using a Digital Certificate
568
SSL/TLS Communication with the Printer
575
Encrypted Communication Using Ipsec/Ip
577
Filtering
577
Connecting the Printer to an IEEE802.1X Network
588
S/MIME Settings
591
Solving Problems for Advanced Security
593
Using Epson Open Platform
599
Epson Remote Services Information
600
Where to Get Help
602
Technical Support Web Site
603
Contacting Epson Support
603
Before Contacting Epson
603
Help for Users in Europe
603
Help for Users in Taiwan
603
Help for Users in Australia
604
Help for Users in New Zealand
604
Help for Users in Singapore
605
Help for Users in Thailand
605
Help for Users in Vietnam
606
Help for Users in Indonesia
606
Help for Users in Hong Kong
608
Help for Users in Malaysia
608
Help for Users in India
609
Help for Users in the Philippines
609
Need help?
Do you have a question about the Epson WF-M21000 Series and is the answer not in the manual?
Ask a question
Epson WF-M21000 Series Specifications
General
Brand
Epson
Model
WF-M21000 Series
Category
All in One Printer
Language
English
Related product manuals
Epson WF-M21000
461 pages
WorkForce Enterprise WF-M20590 Series
204 pages
Epson WF-M5690
2 pages
Epson WorkForce Pro WF-M5299
228 pages
Epson WorkForce Pro WF-M5799DWF
255 pages
Epson WorkForce Pro WF-M5690DWF
187 pages
Epson Workforce Pro WF-M5299DW
228 pages
Epson WF-2750
295 pages
Epson WF-3540
335 pages
Epson WF-3620
4 pages
Epson WF-2650
282 pages
Epson WF-4630
332 pages
To Next PageTo Next Page
Need help?
General
