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Workforce Pro WF-M5299DW
Epson Workforce Pro WF-M5299DW User Manual
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WF-M5299
User's
Guide
2
Table of Contents
Table of Contents
3
WF-M5299 User's Guide
11
Product Basics
12
Using the Control Panel
12
Control Panel Buttons and Lights
13
Status Icon Information
13
Changing LCD Screen Language
14
Selecting the Date and Time
15
Adjusting the Screen Brightness
17
Setting a Password and Locking the Control Panel
17
Entering Characters on the LCD Screen
19
Turning off the Operation Time out Setting
19
Preventing PC Connection Via USB
20
Product Parts Locations
21
Product Parts - Front
21
Product Parts - Inside
23
Product Parts - Back
24
The Power off and Sleep Timers
24
Changing the Sleep Timer Settings
25
Changing the Power off Timer Settings
26
Epson Connect Solutions for Smartphones, Tablets, and more
27
Setting up Epson Connect Services
28
Using Epson Email Print
29
Using the Epson Iprint Mobile App
30
Using Epson Remote Print
30
Using Airprint
31
Using Google Cloud Print
32
Setting up Google Cloud Print on a Chromebook
33
Using the Mopria Print Service
34
Android Printing Using the Epson Print Enabler
34
Using Fire os Printing
35
Using Windows 10 Mobile Printing
35
Printing with NFC from Your Android Device
36
Wi-Fi or Wired Networking
38
Network Security Recommendations
38
Wi-Fi Infrastructure Mode Setup
39
Selecting Wireless Network Settings from the Control Panel
40
Wi-Fi Direct Mode Setup
42
Enabling Wi-Fi Direct Mode
43
Wi-Fi Protected Setup (WPS)
44
Using WPS to Connect to a Network
45
Printing a Network Status Sheet
46
Changing or Updating Network Connections
47
Accessing the Web Config Utility
47
Changing a USB Connection to a Wi-Fi Connection
47
Changing a Wi-Fi Connection to a Wired Network Connection
48
Connecting to a New Wi-Fi Router
48
Disabling Wi-Fi Features
49
Enabling Epson Universal Print Driver (PCL) or Postscript Printing
50
Installing the Epson Universal Print Driver - Windows
50
Installing the Postscript (PS3) Printer Software - Windows
54
Installing the Postscript (PS3) Printer Software - Mac
54
Selecting PDL (Page Description Language) Settings
55
PDL Print Configuration Options
57
Selecting Printer Language and Interface Settings
59
Printing Language and Interface Options
60
Printing a PCL or PS3 (Postscript) Font List
61
Loading Paper
62
Installing the Optional Paper Cassette Unit
62
Enabling the Optional Paper Cassette - Windows
64
Enabling the Optional Paper Cassette - Mac
66
Loading Paper in the Cassette
67
Loading Paper or Envelopes in the Rear Paper Feed Slot
70
Paper Loading Capacity
73
Double-Sided Printing Capacity
76
Available Epson Papers
77
Paper or Media Type Settings - Printing Software
78
Selecting the Paper Settings for each Source - Control Panel
79
Paper Type Settings - Control Panel
80
Selecting Default Paper Settings - Administrator
81
Selecting the Default Printer Settings
81
Paper Source Settings Options
83
Selecting the Universal Print Settings
83
Universal Print Settings Options
84
Printing from a Computer
86
Printing with the Standard Epson Printer Software - Windows
86
Selecting Basic Print Settings - Windows
86
Paper Source Options - Windows
89
Print Quality Options - Windows
89
Multi-Page Printing Options - Windows
89
Selecting Double-Sided Printing Settings - Windows
90
Double-Sided Printing Options - Windows
93
Print Density Adjustments - Windows
93
Selecting Additional Layout and Print Options - Windows
94
Image Options and Additional Settings - Windows
95
Header/Footer Settings - Windows
96
Selecting a Printing Preset - Windows
97
Selecting Extended Settings - Windows
99
Extended Settings - Windows
100
Printing Your Document or Photo - Windows
101
Locking Printer Settings - Windows
102
Locked Setting Options
104
Selecting Default Print Settings - Windows
104
Changing the Language of the Printer Software Screens
105
Changing Automatic Update Options
107
Printing with the Built-In Epson Driver - Windows 10 S
108
Selecting Print Settings - Windows 10 S
108
Printing with the Epson Standard Printer Software - Mac
112
Selecting Basic Print Settings - Mac
113
Paper Source Options - Mac
116
Print Quality Options - Mac
116
Selecting Page Setup Settings - Mac
117
Selecting Print Layout Options - Mac
118
Selecting Double-Sided Printing Settings - Mac
118
Double-Sided Printing Options and Adjustments - Mac
120
Managing Color - Mac
120
Color Matching - Mac
120
Selecting Printing Preferences - Mac
121
Printing Preferences - Mac
122
Printing Your Document or Photo - Mac
122
Checking Print Status - Mac
123
Printing with the Epson Universal Print Driver - Windows
124
Synchronizing Printer Settings - Epson Universal Print Driver - Windows
124
Selecting Print Settings - Epson Universal Print Driver - Windows
126
Selecting Default Print Settings - Epson Universal Print Driver - Windows
128
Locking Printer Settings - Epson Universal Print Driver - Windows
129
Epson Universal Print Driver Locked Setting Options
131
Adding Network Printers - Epson Universal Print Driver - Windows
131
Printing with the Postscript (PS3) Printer Software - Windows
134
Enabling the Optional Paper Cassettes - Postscript Printer Software - Windows
134
Selecting Print Settings - Postscript Printer Software - Windows
135
Selecting Default Print Settings - Postscript Printer Software - Windows
139
Accessing Printer Properties - Postscript - Windows
140
Printing with the Postscript (PS3) Printer Software - Mac
141
Enabling the Optional Paper Cassettes - Postscript Printer Software - Mac
141
Selecting Print Settings - Postscript Printer Software - Mac
142
Cancelling Printing Using a Product Button
147
Replacing Ink Supply Units (Ink Packs) and Maintenance Boxes
148
Check Ink and Maintenance Box Status
148
Checking Ink Status on the LCD Screen
148
Checking Ink and Maintenance Box Status - Windows
149
Checking Ink and Maintenance Box Status - Mac
151
Purchase Epson Ink Packs and Maintenance Boxes
153
Ink Supply Unit (Ink Pack) Part Numbers
153
Removing and Installing Ink Packs
154
Maintenance Box Replacement
157
Adjusting Print Quality
159
Print Head Maintenance
159
Print Head Nozzle Check
160
Checking the Nozzles Using the Product Control Panel
160
Checking the Nozzles Using a Computer Utility
162
Print Head Cleaning
164
Cleaning the Print Head Using the Product Control Panel
165
Cleaning the Print Head Using a Computer Utility
166
Enabling the Periodic Cleaning Setting
169
Print Quality Adjustment
169
Adjusting the Print Quality Using the Product Control Panel
169
Print Head Alignment
171
Aligning the Print Head Using the Product Control Panel
172
Cleaning the Paper Guide
173
Cleaning and Transporting Your Product
175
Cleaning Your Product
175
Transporting Your Product
175
Solving Problems
181
Checking for Software Updates
181
Product Status Messages
182
Running a Product Check
183
Resetting Control Panel Defaults
185
Solving Setup Problems
186
Product Does Not Turn on or off
187
Noise after Ink Installation
187
Software Installation Problems
187
Solving Network Problems
188
Product Cannot Connect to a Wireless Router or Access Point
188
Network Software Cannot Find Product on a Network
189
Product Does Not Appear in Mac Printer Window
190
Cannot Print over a Network
191
Solving Paper Problems
192
Paper Feeding Problems
193
Paper Jams Inside the Product
194
Paper Ejection Problems
194
Solving Problems Printing from a Computer
195
Nothing Prints
195
Product Icon Does Not Appear in Windows Taskbar
196
Printing Is Slow
197
Solving Page Layout and Content Problems
198
Inverted Image
199
Too Many Copies Print
199
Blank Pages Print
199
Incorrect Margins on Printout
200
Incorrect Characters Print
200
Incorrect Image Size or Position
201
Slanted Printout
202
Solving Print Quality Problems
202
White or Dark Lines in Printout
203
Blurry or Smeared Printout
203
Faint Printout or Printout Has Gaps
205
Grainy Printout
205
Uninstall Your Product Software
207
Uninstalling Printing Software - Standard Epson Printer Software - Windows
207
Uninstalling Product Software - Mac
208
Where to Get Help
208
Technical Specifications
210
Windows System Requirements
210
Mac System Requirements
211
Paper Specifications
211
Printable Area Specifications
213
Ink Pack Specifications
214
Dimension Specifications
215
Electrical Specifications
215
Environmental Specifications
216
Interface Specifications
216
Network Interface Specifications
216
Safety and Approvals Specifications
218
Notices
219
Important Safety Instructions
219
General Printer Safety Instructions
219
Ink Pack Safety Instructions
221
Wireless Connection Safety Instructions
221
LCD Screen Safety Instructions
221
FCC Compliance Statement
222
Binding Arbitration and Class Waiver
223
Trademarks
226
Copyright Notice
226
A Note Concerning Responsible Use of Copyrighted Materials
227
Default Delay Times for Power Management for Epson Products
227
Copyright Attribution
227
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Epson Workforce Pro WF-M5299DW Specifications
General
Brand
Epson
Model
Workforce Pro WF-M5299DW
Category
All in One Printer
Language
English
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