Epson WorkForce 520 User Manual

Solving Problems 49
Solving Problems
If you have a problem with your Epson product, check the messages on the LCD
screen to diagnose the cause. You can also check the basic troubleshooting
suggestions beginning on page 50, or your online User’s Guide.
Checking for Software Updates
Periodically, it’s a good idea to check Epson’s support website for
free updates to your product software. Open your online
User’s Guide and select
Download the Latest Software or visit
Epson’s support website at epson.com/support (U.S.) or
epson.ca/support (Canada).
With Windows, you can select
Driver Update on the Maintenance tab in the
printer settings window. You can also click
Start or , select Programs or All
Programs, select EPSON, select your product, and click Driver Update.
Error Indicators
Follow the instructions on the LCD screen to solve most common problems. If
you see one of the error messages below, follow the steps here to proceed.
LCD screen messages Problem and solution
Printer error
Scanner error
A fax error has occurred.
Turn the product off, make sure no paper is
jammed inside (see page 52), and turn it back on.
If the error is not resolved, contact Epson (see
page 54).
No dial tone.
Fax job incomplete.
Make sure the phone cable is securely connected
to a working phone line. If you connected the
product to a PBX (Private Branch Exchange) or
Terminal Adapter, turn off Dial Tone Detection;
see your online User’s Guide.

Epson WorkForce 520 Specifications

General

Safety	UL60950, CSA C22.2 No. 60950, EMI FCC Part 15 subpart B class B, CAN / CSA-CEI / IEC CISPR 22 class B
Color scanning	Yes
Dimensions (WxDxH)	459 x 541 x 302 mm
All-in-one functions	Copy, Fax, Print, Scan
Connectivity technology	Wired & Wireless
Hardware scan resolution	1200 x 2400 DPI
Color all-in-one functions	copy, print, scan
Compatible operating systems	- Windows 7, Windows Vista, Windows XP, Windows XP x64 - Mac OS X, 10.4.11, 10.5.x and 10.6.x
Print technology	Inkjet
Maximum resolution	5760 x 1440 DPI
Print speed (black, normal quality, A4/US Letter)	15 ppm
Print speed (color, normal quality, A4/US Letter)	5.4 ppm
Digital sender	No
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	- pages per month
Number of print cartridges	4
Copier resize	25 - 400 %
Maximum copy resolution	- DPI
Maximum number of copies	99 copies
Copy speed (black, normal quality, A4)	15 cpm
Copy speed (color, normal quality, A4)	5.4 cpm
Scan to	E-mail, File, Image
Scanner type	Flatbed scanner
Input color depth	48 bit
Output color depth	24 bit
Maximum scan resolution	9600 x 9600 DPI
Optical scanning resolution	1200 x 1200 DPI
Faxing	Mono faxing
Fax memory	180 pages
Modem speed	33.6 Kbit/s
Fax transmission speed	3 sec/page
Fax speed dialing (max numbers)	60
Total input capacity	- sheets
Maximum input capacity	100 sheets
Maximum print size	210 x 297 mm
Paper tray media types	Photo paper, Plain paper
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Display	LCD
Market positioning	Home & office
Display number of lines	2 lines
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	1
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Sound power level (standby)	39 dB
AC input voltage	100 - 120 V
AC input frequency	50 - 60 Hz
Power consumption (PowerSave)	4 W
Power consumption (average operating)	15 W
Storage temperature (T-T)	20 - 40 °C
Operating temperature (T-T)	10 - 35 °C
Storage relative humidity (H-H)	5 - 85 %
Operating relative humidity (H-H)	20 - 80 %
Sustainability certificates	ENERGY STAR