Epson WorkForce 520 User Manual

50 Problems and Solutions
Problems and Solutions
Check the solutions below if you’re having trouble using your Epson product.
Network Problems
The product cannot find or connect to the wireless router or access point
■ Try connecting to the wireless router or access point with your computer or
another device to confirm that it is working correctly.
■ Make sure that the product is within range of your router or access point.
■ Avoid placing the product near a microwave oven, 2.4 GHz cordless phone, or
large metal object such as a filing cabinet.
■ Make sure there aren’t any access restrictions (such as MAC address filtering)
set on the wireless router or access point. If access restrictions are set, register
the product’s MAC address on the router or access point. Print a Network
Status Sheet (see page 51) to obtain the MAC address. Then see your router or
access point’s documentation for instructions.
■ If your wireless router or access point doesn’t broadcast its network name
(SSID), see page 14 for instructions on manually entering your wireless
network name. If your wireless router or access point has wireless security
enabled, you will also need to know what kind of security it is using.
■ If the product doesn’t connect to your wireless network, the WEP key or WPA
passphrase may have been entered incorrectly.
EpsonNet Setup was unable to find my product on the network
Make sure the product is turned on and the WiFi light on the product is on.
The product’s ink pads are
nearing or at the end of their
service life.
Please contact Epson Support.
When the ink pads are saturated, the product
stops and you will need to contact Epson (see
page 54) to replace ink pads and continue printing.
LCD screen messages Problem and solution

Epson WorkForce 520 Specifications

General

Safety	UL60950, CSA C22.2 No. 60950, EMI FCC Part 15 subpart B class B, CAN / CSA-CEI / IEC CISPR 22 class B
Color scanning	Yes
Dimensions (WxDxH)	459 x 541 x 302 mm
All-in-one functions	Copy, Fax, Print, Scan
Connectivity technology	Wired & Wireless
Hardware scan resolution	1200 x 2400 DPI
Color all-in-one functions	copy, print, scan
Compatible operating systems	- Windows 7, Windows Vista, Windows XP, Windows XP x64 - Mac OS X, 10.4.11, 10.5.x and 10.6.x
Print technology	Inkjet
Maximum resolution	5760 x 1440 DPI
Print speed (black, normal quality, A4/US Letter)	15 ppm
Print speed (color, normal quality, A4/US Letter)	5.4 ppm
Digital sender	No
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	- pages per month
Number of print cartridges	4
Copier resize	25 - 400 %
Maximum copy resolution	- DPI
Maximum number of copies	99 copies
Copy speed (black, normal quality, A4)	15 cpm
Copy speed (color, normal quality, A4)	5.4 cpm
Scan to	E-mail, File, Image
Scanner type	Flatbed scanner
Input color depth	48 bit
Output color depth	24 bit
Maximum scan resolution	9600 x 9600 DPI
Optical scanning resolution	1200 x 1200 DPI
Faxing	Mono faxing
Fax memory	180 pages
Modem speed	33.6 Kbit/s
Fax transmission speed	3 sec/page
Fax speed dialing (max numbers)	60
Total input capacity	- sheets
Maximum input capacity	100 sheets
Maximum print size	210 x 297 mm
Paper tray media types	Photo paper, Plain paper
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Display	LCD
Market positioning	Home & office
Display number of lines	2 lines
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	1
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Sound power level (standby)	39 dB
AC input voltage	100 - 120 V
AC input frequency	50 - 60 Hz
Power consumption (PowerSave)	4 W
Power consumption (average operating)	15 W
Storage temperature (T-T)	20 - 40 °C
Operating temperature (T-T)	10 - 35 °C
Storage relative humidity (H-H)	5 - 85 %
Operating relative humidity (H-H)	20 - 80 %
Sustainability certificates	ENERGY STAR